“One of the better Lowes in the Baltimore region. Good customer service, but at times you can be waiting for 20+ minutes for help. Mostly everything is self checkout now, so don't expect help at the checkout.”
“Linda helped me today in the hand tool section. I needed some knee pads and she helped me pick the best pair for the job I was doing. She had great energy and retail workers like that need to be cherished. Please take care of her and thanks for your help Linda.”
“Phoenix exceeded expectations! His extensive knowledge of flooring, combined with professionalism and patience, made for an exceptional experience. His top-notch customer service and expertise made the entire experience seamless and stress-free. Phoenix’s dedication to excellence warrants more than 5 stars! ⭐️?”
“It's always good to point out the people that do great at any place; the service today at this home depot was great! Mr Blaise, and the lady at Pro desk (whose name I don't recall, but I'll try to place it here next time) literally got me out the stress. Sometimes it's just the little things that make customer service outstanding. Keep up the good work!??”
“I had 88 sheetrock delivery and I paid to have them placed into house. The labor told me they don't go up no more than 2 steps. I told him this is Baltimore how many houses only 2 steps. Called HD upset talk to Tamika customer service. She understood and helped me. 5 Stars due to her only”
“Josh in the paint department is fantastic. He has an excellent customer service, extremely knowledgeable, honest & really expert. Thanks Home Depot for hiring such a valuable employee.”
“It's always good to point out the people that do great at any place; the service today at this home depot was great! Mr Blaise, and the lady at Pro desk (whose name I don't recall, but I'll try to place it here next time) literally got me out the stress. Sometimes it's just the little things that make customer service outstanding. Keep up the good work!??”
“Employees are friendly, they helped me load a big piece of lumber to repair my son’s treehouse! How thoughtful and kind
I would definitely be coming back here again!”
“Found everything we were looking for. The store was very clean and organized. Customer service was outstanding. Mr. James was very patient and helpful. We will continue shopping this location!”
“I had an annoyingly slow drain in my tub and a friend recommended I rent one of those powerful drain snakes. When I went to pick up 2 young ladies in rental dept ask me a few questions and warned me if I had an old home it could crack my pipes. They suggested I try this manual snake with a nylon end in combination with Zep clog removal. They probably saved me thousands of dollars. I can't thank those young ladies enough. My tub is draining perfectly now and no more pooling. I usually get very little help there but Great service from them!”
“Little pricy but if you need paint brushes or rollers way excellent deals. Also found some seriously old light bulbs for a lamp my wife has, which I couldn't even buy online or Lowes or home Depot. That was awesome, stupid lamp hasn't worked since last summer. She was really excited to see it lit up again this evening”