The Home Depot in Parkville offers a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies for home improvement projects. Customer service experiences vary. Many reviews highlight great and incredible service from knowledgeable, helpful, and professional staff members who provide expert advice, solve problems with patience and assertiveness, and go above and beyond. These employees are noted for making the process wonderful and demonstrating excellent customer service. However, other experiences note inconsistencies. Some customers report that service is not always friendly and that there are not enough workers for the busy location. The curbside pickup service can sometimes be a nightmare, with long waiting periods. Additionally, some necessary in-store tools, like proper cutting equipment, have been reported as not working. Despite these occasional issues, the store remains a destination for DIY enthusiasts and professionals, with a team generally ready to provide support.
Ordered online for in-store pickup. My order wasn't ready so I just purchased in-store. Staff were helpul.
May 2026
Nice well stocked Home Depot. Staff is helpful, great place to quickly grab something.
May 2026
Jamal Ilyas helped us on a DIY project to install a new bathroom sink!! He was so patient and walked us to 4 different places to get all we need to fo the installation!! Thank you again, Jamal. I'll come back to this location because of the great customer service.
