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December 2023 by Tyson Kautsch
I had a great experience working with Max during my visit on December 23rd. He was super friendly and helpful, but also gave me time to think about what I wanted to do. Max answered all of my questions about the guitar I decided to purchase and shared some of his own tips for me to consider. Go to Menchey’s and see Max!
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November 2023 by Regina McCurdy
Visited the Timonium location un-announced on a Saturday morning to shop for a Clavinova. We were greeted immediately and the staff person quickly assessed the reason for our visit. The store manager then came over and provided outstanding service to us. With her help, we were able to select the perfect keyboard for our needs!
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October 2023 by Hanna Adams
Located in a shopping center that is easily accessible from the main Street with ample parking. Located with mothers restaurant, and several other stores. This is the first time I came here on site. We rented a trombone and Menchie's delivered to our school in Ellicott City! What service! We rented for 2022-2023 and then was generally gifted a hand me down. When I entered to return my rental, I was greeted immediately with a smile. The employee was so cheerful that it put me in a better mood. Return was easy and she emailed me my receipt. Would definitely recommend them and will return if I need any more instruments for my other children.
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August 2023 by Price Tyson
Great store. Great staff. Lots of instruments
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March 2023 by Sigal Gonen
Very good service! My son decided that he doesn’t want to continue with lessons after one lesson. I got a call from the office the next day and they offered refunds for the rest of the month. I didn’t know that there is a option for refunds
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December 2022 by Lou K
Menchey's was easy to deal with, everyone was really nice and I'm thrilled with my new digital piano. The delivery went as planned and the movers couldn't have been better. Thanks for everything!
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May 2022 by Benjamin B.
After declining repairs to my saxophone, the mouth piece was returned inside the bell instead of inside the felt lined section of the case. When I dropped it off, the mouthpiece was in the felt lined section, as it should be. It is obvious why that section is there. This could have damaged the bell and is unprofessional, idiotic and, frankly I believe, VINDICITIVE since I declined the $500 in repairs. Now, It is my understanding that the repairs are not done onside nor are they done by Menchey themselves, but I don't know who it was sent to and Menchey should use a reputable company that they would back up. So, I don't recommend getting any equipment repaired through Menchey. Also, FREE quotes don't seem to always be so FREE. Thank you.
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February 2022 by m s
We rented an instrument from here for my daughters school. The staff is very knowledgeable in instruments. They explained everything to us and helped us. Highly recommend this location
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November 2021 by Manisha Barnwal
The salesperson was very sweet and helpful
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May 2021 by Richard Krafft
Nice story and friendly peoe
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March 2021 by Dhruv Mishra
These folks are great, you will get best service possible. Always very responsive. Highly recommended.
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February 2021 by Marcus Liberto
So much wow. Super helpful, knowledgeable and friendly for someone without a music bone in his body.
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December 2020 by Matthew Wilson
Worked with Kate to get a new Clavinova. Easy transaction. Piano was delivered 5 days later and we absolutely love it!
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June 2020 by Kelly G
The two ladies that were working there when I visited were very nice and welcoming. During times of COVID19, it appears that take cleanliness seriously and people are required to use the hand sanitizer upon entering and the staff had on masks and was wearing them properly (covering both nose and mouth. There was also plexiglass at the register to keep social distancing. Overall, impressed and I will be returning.
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June 2020 by MeShelMyBell
Purchase my 1st guiltar and the guys there are pretty cool dudes...I will be back again