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December 2023 by Bill Brooks
Nice, but needs a makeover to get 5 stars. I hope they can invest some money to keep up with the competition. Detail shop looks like it’s been closed for years. The hand drying and wheel treatment at the end is worth it.
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October 2023 by Aisha K
Horrible. Not only did they not clean my car properly at all, they also scratched the rims of my tires. Then they claimed nothing in their car wash could have done it and claimed they were there before, even though I examined the tires before starting the process and they were not scratched and the car is brand new as well. The manager was condescending and not at all helpful. Would never give them my business again.
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October 2023 by Lekeisha Tucker
Did a horrible job. I had to ask them to clean off spots in 4 different areas. After sweating my hair out walking them all around the car multiple times I get inside and my windows are still dirty. The equipment they use is very old. The same equipment from when I got my first car 25 years ago. Not a 40$ job . I could have gotten the squeegee boys to do a better job in 5 minutes for 10!!!Service: Full body wash
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September 2023 by G Jo
Don't waste your time it's practically the same as a gas station carcass double the price you have to ask for a vacuum at separate charge don't go here you'll regret it
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September 2023 by G J.
Don't waste your time it's practically the same as a gas station carcass double the price you have to ask for a vacuum at separate charge don't go here you'll regret it this place is a real dumpster fire not sure why we are keeping them in business I will never return to do business here 39 bucks including tip for trash ass service. I tipped before service was complete shame on me
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June 2023 by Ozi E
I should have listened to my gut and the reviews, and stayed away from this establishment. The previous owners Whiz were wonderful and took care of your car. Captain Car wash are only out for your money. They are higher than other establishments and not worth the money spent here. The exterior of my car was still very dirty. I pointed this out to the manager and he was very rude saying I should have payed extra for prewash. Not helpful at all. I paid $44 for this nonsense. 22 exterior and 20 interior. (Shouldn’t have any tip at all). I took a towel and began cleaning the car. This is loose dust. Just wiping the exterior and the towel was completely brown. They sent one of the workers to take the towel from me that I should go somewhere else and clean my car. What a way to treat your customer. I Will never send my enemy to this dump!Services: Full body wash
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June 2023 by Dano G
This isn't my normal car wash, but i was in the area and decided to give them a try again. I had stopped coming here a few years ago because they won't wash full size SUVS. The vehicle I took today is a smaller SUV and they did a decent job, but the prices are much higher than where i normally go.Services: Full body wash
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June 2023 by Chereese Jowers
The experience was fine until I realized after the fact they they broke my Aux Transmitter inside my vehicle and failed to tell me! It was working just fine BEFORE the interior cleaning took place. Ordered a new one and realized the ENTIRE BOTTOM has been broken and removed from the car without even telling me! No more interior cleaning from this place ?Services: Full body wash
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June 2023 by Rolanda Denny
Never again. Paid 40.00 for a vacuum and was that I, should and could have done better my self. Before getting back in the car after the dry.. I had to call the attendant back..like wipe this off.. W.T.FService: Auto interior vacuuming
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June 2023 by Ozi E.
I should have listened to my gut and the reviews, and stayed away from this establishment. The previous owners Whiz were wonderful and took care of your car. Captain Car wash are only out for your money. They are higher than other establishments and not worth the money spent here. The exterior of my car was still very dirty. I pointed this out to the manager and he was very rude saying I should have payed extra for prewash. Not helpful at all. I paid $44 for this nonsense. I took a towel and began cleaning the car. This is loose dust. Just wiping the exterior and the towel was completely brown. They sent one of the workers to take the towel from me that I should go somewhere else and clean my car. What a way to treat your customer. I Will never send my enemy to this dump!
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May 2023 by Dano O.
This isn't my normal car wash, but i was in the area and decided to give them a try again. I had stopped coming here a few years ago because they won't wash full size SUVS. The vehicle I took today is a smaller SUV and they did a decent job, but the prices are much higher than where i normally go
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May 2023 by John Rusnak
After vacuuming the interior they left the back door ajar. Going through the wash water soaked the interior. They offered no apology and no discount for their mistake.Services: Full body wash
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April 2023 by Bigg Jim J.
My company has a contract with Captain Car Wash. It gies back to the days when it was the Whiz Car Wash. They had folks there at that time that did a reasonable job, and would often go the extra mile to take care of the customer. I took my car to Captain Car Wash, and the staff acted as if my car wasn't worth their time. They did a half assed job vacuuming the car, and then told me I had to drive the car through the car wash myself, even though there was much heavy residue that needed to be removed with a brush. After I came out of the wash, the attendant mumbled and yelled, pointed to where I was to park and go pay. I went in, paid, and brought my receipt. Two of the attendants wiped down the exterior of my car. They took my receipt and walked away. I said our contract said we have our windows cleaned on the interior. One attendant just threw her had up, shook her head no and walked away. The other spoke in broken English that they "don't do windows". I called for a manager, and one who claimed to had no knowledge of our contract in broken English. He turned and walked away from me. I left with dirty windows, and called my boss to let him know that they didn't finish the job. My company is now looking for a new car wash to service our vehicle fleet. I would never recommend Captain Car Wash to anyone. I woukd give them no stars if I could. #DontUseCaptainCarWash
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April 2023 by Shanae Beatty
Went there on 4/4/2023 paid for a car wash which was $25 exterior only and an additional $20 for inside. They refused to clean my windows because I was only getting my outside washed and in order to get my windows cleaned I would have to pay $45 but$45 is only inside and outside but wouldn’t the windows be included with the outside car wash. All they had me do was ride thru the car wash for $25. Why would the windows be included with an inside car wash. Very disappointed ? will never return here
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March 2023 by Karen Watts
Beware, stay away from this shady and dishonest business. These people will damage your car and not pay for the damage. They also will charge for services that are subpar and that were never done.Services: Vacuuming
