ECD Lacrosse
Sporting GoodsHours:
8745f Mylander Ln, Towson MD 21286 Hours
About ECD Lacrosse
ECD Lacrosse is highly praised for its exceptional customer service and quick response times. Customers appreciate how the company readily helps with warranty claims, even when the warranty period has slightly passed. They often receive replacement products within a day, demonstrating a fast and efficient process. The staff is described as friendly, helpful, and willing to go above and beyond to assist customers. Many reviews highlight the company's willingness to support customers during urgent situations, such as ensuring a product arrives before a child's game. ECD's products, including custom strung heads and sticks, are well-loved, with customers expressing loyalty and satisfaction, especially when warranty claims are honored. The company’s commitment to standing by their products and providing top-notch service makes it a trusted choice for lacrosse gear. Overall, ECD Lacrosse is seen as a reliable, customer-focused business that offers quality products and outstanding service, making it a favorite among lacrosse players and their families.
Most Recent Reviews
March 2026
I contacted them with a warranty claim. They didn’t have to honor it as the warranty had slightly passed. After sending them the information requested they shipped me a new product. All of this within a few hours.
Definitely plan to continue supporting this company.
December 2025
Has literally the best customer support of any company ever, 5 stars for everyone
July 2025
I bought two custom strung heads from ECD in the winter. Both cracked in the same spot during tournament games on a Sunday. I submitted warranty claims on Monday and on Tuesday I had two strung replacement heads delivered to my house. AMAZING customer service and response time. ECD is a great company!
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