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“The salesperson, Elizabeth, was patient and helpful during our several visits to select fabric samples and the right chair. She kept us informed during the process. The delivery was on time as well done.”
“We came to Haverty’s as repeat customers. Michele helped us with kindness, knowledge, patience, and a smile. She gave us the time to consider multiple options, and make a well informed decision. We are very excited about the quality of our purchase and will be back for any future needs.”
“Had a great experience on Thursday visiting the store and working with Sales Associate, Jayla! She was so helpful, knew what she was talking about and helped guide us through selecting the perfect couch. Cannot wait for it to arrive!”
“Needed a few chairs for new office space. Mark Downs was the answer. The staff was knowledgeable and helped me make the right choice. Everyone loves the new chairs and it's a great addition to our space. I will definitely be back!”
“Caroline at the Towson Arhaus was amazing. I’ll preface this by saying that I’m a guy with no interior design experience. I went in to check out a few specific indigo colored throw pillows for my couch that I’d seen online. It was about an hour before closing. Caroline listened to what I had in mind and then quickly got to action. She was incredibly helpful in offering a number of suggestions of varying designs and colors. I walked out an hour later with two indigo throw pillows and two large grayish (chinchilla) lumbar pillows for my couch. I’d been looking for potential combinations online for a while, and Caroline came up with the perfect combo in about an hour. It was very impressive to see Caroline in her element, thinking up new ideas to fit my goal. I’m extremely happy with my purchase, and I could not have gotten to this point without her help. I was also impressed with Arhaus’ quality and selection and with how friendly the whole staff was. Great customer experience!”
“I grew up on Ethan Allen so I knew what to expect. They delivered all that and more in their customer service. I was greeted right from the door, asked if I needed help, And was kindly helped and treated very good along the way. I was very impressed with this one. Definitely going back for a second time to look at the furniture again. And incredible customer service definitely played a role in my return.”
“Received our two pieces of heron canvas art today and they are magnificent! The whole purchase process was easy and they look great over our couch! Love Kirkland's!”
“This is a great little store with great items for the house. Unfortunately SOME members of the staff are not very helpful. I wanted to buy a lamp and couldn’t figure out how to change the light bulb and all I got from one of the ladies was “if you can’t figure it out, then don’t buy it” and walked away! For a relatively expensive store, this is not what the type of customer service I expect; so they lost a sale, not so much because of the item but because of the annoyance I felt after this response.”
“Online ordering was easy just check your merchandise before you leave.My packages were open and didn't have the correct amount in them.Otherwise the process was fine.”
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“Gary was awesome — knowledgeable, honest, and extremely helpful. He made the mattress buying process painless. I wanted to avoid buying online, and I’m glad I stopped by Mattress Firm. Couldn’t be happier with my experience.”