Sephora is a welcoming beauty store that offers a variety of popular brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable options from Sephora Collection. Customers can enjoy a shopping experience where their uniqueness is celebrated. The store provides convenient options for quick in-store or curbside pickup, making shopping fast and easy. The staff, such as Jasmine, is praised for being helpful and guiding customers to find the right products, especially when searching for shades of concealer and foundation. However, some experiences have been less positive, with customers noting that assistance from certain staff members can be lacking or unfriendly. Availability of items can vary, and sometimes desired products are not in stock, with the store not offering to order for customers. Despite this, the store layout is appreciated, and associates are generally helpful when assisting with product selection. Customers also mention that the store is located conveniently within Towson Town Center. Overall, Sephora provides a friendly environment for beauty shopping, with attentive staff and a wide selection of products, though experiences may differ depending on the staff encountered.
Jasmine helped me find my concealer and foundation shade a few weeks ago and I’m in love! I haven’t been able to find anything remotely close to my shade until she helped me! 10/10 just because of her. But usually whenever i ask for help nobody actually helps me/ walks off instead.
December 2024
CashA she was really helpful and she was really kind and help us
June 2024
Laura is amazing! Never really wore makeup before and she was a great teacher and gave great advice and makeover.
