Sephora is a welcoming beauty store that offers a variety of popular brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable options from Sephora Collection. Customers can enjoy a shopping experience where their uniqueness is celebrated. The store provides convenient options for quick in-store or curbside pickup, making shopping fast and easy. The staff, such as Jasmine, is praised for being helpful and guiding customers to find the right products, especially when searching for shades of concealer and foundation. However, some experiences have been less positive, with customers noting that assistance from certain staff members can be lacking or unfriendly. Availability of items can vary, and sometimes desired products are not in stock, with the store not offering to order for customers. Despite this, the store layout is appreciated, and associates are generally helpful when assisting with product selection. Customers also mention that the store is located conveniently within Towson Town Center. Overall, Sephora provides a friendly environment for beauty shopping, with attentive staff and a wide selection of products, though experiences may differ depending on the staff encountered.
I came in and I started looking around and Noel noticed me and asked me if I needed anything. I said that my lips were really dry and that I needed a lip balm and she took me directly to what I needed. I’m so satisfied with my purchase, I’ve been putting this lip balm on all day long girl you rock thank you so much.
February 2026
It is a dangerous place for me. However my daughter likes it too much.
November 2025
I got my makeup done here for my birthday. My makeup artist, Herika, did a phenomenal job. The make up turned out great and lasted all night. It wasn’t cakey or heavy, yet it provided great coverage. I received so many compliments!
