The Big Screen Store is a premier destination in Baltimore and Washington for home entertainment needs, offering a wide selection of Samsung TVs ranging from 43" to 130", along with soundbars, surround sound systems, reclining seating, and wood TV credenzas. Known for its exceptional customer service, staff members like Mike and Josh provide personalized assistance, ensuring customers make informed decisions about their purchases. Customers appreciate the knowledgeable staff who go above and beyond, often staying late to help. The store promises quick delivery of products and offers a full range of installation services, making it a convenient choice for anyone looking to enhance their entertainment space. Recommendations from satisfied customers highlight the store's commitment to a wonderful shopping experience.
Joshua was very helpful and explained the pros and cons of the TV we selected. He was approachable, patient, and willing to answer our questions, even outside of his duty hours. We truly appreciated his excellent customer service and assistance.
June 2026
This is the 5th TV purchased from this store and the service is amazing.
June 2026
Working with Mike Parks was easy. The Big Screen Store only carries one brand, Samsung. However, having all TV's available for viewing and comparing made the process simplified. Purchase, delivery, installation, and extended warranty all in one location could not be bettert.
