Zales Jewelers has been America's diamond store since 1924, offering excellent quality jewelry at exceptional pricing. Associates are described as phenomenal, patient, persistent, exceptional, awesome, great, relatable, kind, attentive, amazing, personable, approachable, knowledgeable, and having a beautiful spirit. Customers report positive experiences with exchanges, ring cleaning, and help picking out beautiful pieces, including engagement rings and anniversary gifts. These experiences turn first-time shoppers into returning customers who plan to come back for assistance and recommend the store to family and friends.
Kenvoda A. She was the best advisor without a doubt, very patient and accommodating to what you're looking for. I loved my engagement ring so much.
August 2025
The Associate Kenyoda was PHENOMENAL in helping me with an exchange. She was patient and persistent. First time Zale shopper will definitely be a RETURNING CUSTOMER. TOWSONTOWN CENTER ZAKES 💯
August 2025
My experience with June was exceptional. She actually sold me my engagement ring as well as my wedding ring. Now I’m back purchasing from her again for my fourth anniversary. She is awesome!
