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9:45AM - 1PM 2 - 4:45PM
7755 Bradshaw Rd, Upper Falls
Post Offices
“The personnel here are professional and courteous. They came through for my partner and I for passport applications after another post office cancelled on us earlier that morning despite being scheduled the previous week.
We were both very thankful to them for being able to accommodate us on short notice.”
9AM - 12PM 1 - 4PM
12404 Eastern Ave, Chase
Post Offices
“Concur with many others - the staff is courteous, efficient, and friendly to everyone, not just the locals. They take time to answer questions and are far more helpful and attentive than I've encountered in other post offices in the area. Kudos to the team.”
“I absolutely love my neighborhood PO. I lived in this neighborhood for almost 30 years and the staff has and still is friendly and always professional. Definitely 5 stars”
8:15AM - 12PM 1 - 4:30PM
108 Connolly Rd, Benson
Post Offices
“Best post office around! Friendly and quick! I ship everything there and recently I went in to ship a package that was going to cost $75 and they helped me condense the package and got the shipping cost down to $22 saving me over $50!Every other post office I’ve been to the employees seem annoyed and you end up standing in line for 30 mins. but not here! Highly recommend”
“My name is Gloria Davis, I use this post office a lot everyone that works there is very friendly .Malcolm is very friendly and knows what he’s doing he is very down to earth and very funny willing to help with anything thank you for making my day when I come in .Thank you for a great experience every time ! ?”
“As a regular customer who visits the Abingdon Post Office several times a week, I felt compelled to write this review about an outstanding experience I had today.
I had made an accidental error on a package label (mistyping a character) and urgently needed assistance to correct it before processing. I called immediately and was connected with Supervisor Ms. Olivia.
From the moment she answered, I was impressed by her excellent customer service. Ms. Olivia was incredibly attentive, kind, and professional. She quickly and calmly transitioned into problem-solving mode, asking for the specific details of the package, including the approximate drop-off time (11:00 AM).
She went above and beyond by promptly locating the package, confirming it was the correct item, and making the requested change. Ms. Olivia demonstrated a perfect blend of efficiency, professionalism, and genuine care. This is exactly how customers should be treated: with a great listening ear and a clear understanding of what it takes to resolve an issue quickly.
On a separate but equally positive note, I also want to give kudos to Patricia the clerk, who was amazing and friendly during my initial transaction with another clerk. ?”
“I find this post office very professional and caring keeping customers moving through their business. I moved to this post office box in Perry Hall from my original community due to problems with fraud, and my mail has been secure since.
Every time I have been helped whether by Cynthia, Bonnie or Tabitha I have always felt their knowledge and capabilities were quite obvious. When they were on vacation, Anton was the substitute and he was every bit as helpful, knowledgeable and caring. Whatever goes on in this office they strive to make changes and difficulties as seamless as possible. I am greatly relieved I came here.
One last thought: In our current society plagued by fraud, I will never again trust an outdoor mailbox no matter where it is. That is where my fraud came from.”
2:30 - 5PM 9AM - 1:30PM
2290 Hanson Rd, Edgewood
Post Offices
“I ship multiple items a month at this post office and have never had a problem with the service. My guess is that most of the bad reviews come from the actual local delivery.
The staff inside here though are always alright, the clerk (Lamar is his name, I think) is always friendly.”
“My abingdon post office made a mistake and forwarded a package I was returning to some random persons address in bel air. So I called the bel air post office to find out what happened and Deborah who works there helped me figure out what exactly happened and was trying to work out a solution and keep me updated. Thankfully the person it was delivered to dropped it off to my address personally since it was on the original label. However in this time Deborah was still checking in with me giving me status updates and working with her Bel Air carriers to try to fix the mistake. The bel air branch and Deborah was very professional and understanding (the package had a lot of value). After trying to work with the abingdon post office I was blown away with how terrible that experience was and bel air was the complete opposite. I hope someone high up at the usps reads this because Deb really went above and beyond and was looking out for me in the crazy situation and I truly appreciate that.”
“Their customer service is great. They are always friendly and helpful. They are usually busy but they take the time with each customer so please be patient while waiting in line.”
9AM - 1PM 2 - 5PM
200 Wilson Point Rd, Middle River
Post Offices
“Best post office around by far! The employees that provide customer service have been the same for years, and they are always courteous and helpful! I notice some people are reviewing the post office because “they aren’t getting their mail”, that should be a review for the entire USPS and NOT just our local post office! These workers do what they can as efficiently as they can with what they have, USPS goes way beyond this office…”
“This was my first time using this location. It is a smaller branch. I usually ship a large amount of packages. So when I pull up to a smaller branch I brace myself for the dirty looks, which is unfortunate since it is a post office. However, today I didn’t get a dirty look, sass, or frustration.
Taryn (sorry for sp.) was very kind and well spoken. She let me know their scanners were down without that huge “LET ME COMPLAIN ABOUT MY JOB” energy and even asked me why I wanted the scanning service for my prepaid packages. AMAZING! Customer service after my heart! After explaining, she gave me a few options and a recommendation for my next large shipment with a promise to get my packages scanned in a timely fashion.
I APPRECIATE YOU! ~Chi”
“I don't know why the reviews here are low, but I just came here today and the lady who served me was very polite, direct, helpful, and did not waste my time. I respect how they work hard and take things seriously. That to me sounds professional.”
9AM - 1:30PM 2:30 - 5PM
8201 Harford Rd, Parkville
Post Offices
“My call with Mrs. Gilliam today was so nice. She really showed kindness and empathy. Her kind demeanor and compassion compelled me to want to write a review to show how much the time she took and her kind words were appreciated. She was also very professional and went above and beyond to take care of my issue. Her leadership is also seen in those she manages. The staff are all delightful.”
9AM - 1PM 2 - 5PM
444 Maryland Ave, Essex
Post Offices
“I needed a key to the mailbox at my RV park. My new debit card had been mailed and everything was on hold until I got it. The letter carrier brought my mail and keys the same day. I am very grateful for the ladies that helped me.”
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“No complaints. I have lousy service from the local post office near my office in Essex but the Upper Falls post office has always been friendly and on the ball and never a crowd.”