FedEx Ground
Shipping CentersHours:
16001 Queens Ct, Upper Marlboro MD 20774 Hours
About FedEx Ground
FedEx Ground is a business that provides essential delivery services to the community. However, it operates in a way that may not suit everyone, particularly those who dislike the labor-intensive nature of the work and the restriction of not having personal phones on site. Many employees express a genuine commitment to their roles, working with love and positive attitudes. Customer experiences have been mixed. Some have faced challenges, such as difficulty locating packages and long wait times in unfavorable conditions. Despite these frustrations, there are employees who go above and beyond to assist customers, showing appreciation for their efforts. It is important for customers to understand various factors affecting package delivery. Issues can arise from packages being loaded onto the wrong trucks, improper address details, or safety concerns related to pets or obstructions on properties. The drivers work under tight schedules and face challenges that may impact their ability to deliver packages. Many customers recognize the hard work of local management, expressing gratitude for their efforts in resolving delivery issues, which often stem from local subcontractors. Overall, FedEx Ground strives to serve the community effectively but also encourages customers to be considerate of the complexities involved in the delivery process.
Most Recent Reviews
September 2025
I run a local business with the hours of 9am to 5pm my tracking stated that my delivery was out at 6am I stayed around after the shop closed waiting of the delivery driver never showed up and when I called about the package I was told the driver tried to deliver at 8:47pm worst service ever
September 2025
FedEx delivered a Walmart order for me and it specifically said to leave at my front door and they left it at the end of my driveway on my lamp post next to the road! Just pure laziness in the drivers. I’m glad nobody stole it.
August 2025
Many occasions drivers mark packages delivered and signed for, when in fact they have not been delivered. You then have to open up a case which takes forever to resolve, if at all. Terrible operations.
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