Upper Marlboro Ford Parts is a local car dealership that has received mixed reviews from customers. While some customers have praised the friendly and helpful staff, such as Sales Associate Alex W., Robert M., and Christian C., others have had negative experiences with the business. One customer had a positive experience, describing the staff as "super friendly" and noting that the Sales Associate drove them home after a car sale. However, the same customer later returned to the dealership and was accused of stealing a screwdriver, which led to a frustrating encounter with multiple employees. Another customer had a quick and efficient experience getting a flat tire fixed, praising the staff member Nick King for the prompt service. On the other hand, some customers have found the car purchasing process at Upper Marlboro Ford Parts to be overwhelming and have felt that the staff were not responsive after the sale. One customer specifically mentioned that the staff kept showing them used trucks despite their request for a new one, and that the finance team was difficult to reach. Overall, the reviews of Upper Marlboro Ford Parts are mixed, with both positive and negative experiences reported by customers. The dealership seems to have a friendly and helpful staff, but there are also concerns about the way they handle customer interactions and follow-up after a sale.
Rose was amazing. She listened and found us the perfect vehicle. Mark Twain was very helpful and assisted in getting us a good deal. Eric in finance was super outgoing and informative. Great experience at this dealership
July 2026
Rose was an amazing representative for this location. Did not harass or push any services or add-ons of the vehicle I wanted. Visit her for any future dealings to have with Waldorf Ford!!!
July 2026
My sales representative was Tyrone Edwards who was professional and easy to work with and was able to give me a good deal. I bought the 2026 Bronco Sport. The operating system was very new compared to my old car . Mr Edwards was very patient in helping me with learning the new car system. I would recommend this dealership.