Upper Marlboro Ford has built a strong reputation over 25 years for providing quality new and used Ford vehicles, including popular models like the F-150, F-250, and Explorer. Customers appreciate the wide selection of cars, whether they seek a brand-new, certified pre-owned, or reliable used vehicle. The dealership is known for its professional and friendly staff, with team members like Ross, Chris, Shelley, Trinity, and Shane consistently delivering outstanding customer service. Many reviewers highlight the helpfulness and care shown by staff, with some customers choosing to follow their trusted representatives from other dealerships. The dealership also offers transparent financing options and affordable service and repairs, ensuring vehicles stay in excellent condition. Customers feel confident and satisfied with their experiences, noting that the team goes above and beyond to meet their needs. Overall, Upper Marlboro Ford is recognized as a trusted, caring dealership that values its customers and provides a positive buying and service experience.
The service manager Jessica was extremely professional and attentive. She had my care serviced as promised and took care of other details which I informed her of upon arrival. She has been in charge of my car's service on the past and I’ve been satisfied.
November 2025
Went to dealer for brake noise. Ross took care of me in an outstanding manner
Even finding another concern..I followed Ross from Waldorf Ford wher I have purchased all of my
Vehicles. Ross really cares about his customers.
Thanks Ross
November 2025
Everything was awesome. From my sales guy Chris & Finance folks Shelley all was good to go. They always take care of me on the sales side & service side. This is my second purchase here...
