Extra Space Storage on 12 Irongate Dr in Waldorf, MD offers a convenient and secure storage solution for customers. The facility features a large selection of storage units, including drive-up units that allow easy access for vehicles, wide drive aisles, and parking spaces. Electronic gate access adds to the security, although some customers have expressed concerns about the gate remaining open during visits, which raises safety worries. Staff members like Charlie and Josh are praised for their professionalism, helpfulness, and genuine care, making the experience pleasant and hassle-free. Customers appreciate the cleanliness of the facility and the quality customer service provided. The location is considered good, with competitive pricing and storage options suitable for various needs. The facility is ADA compliant and offers non-climate-controlled units, making it accessible and practical. While some find the doors a bit old and the gates sometimes open unexpectedly, overall, the store is recommended for its affordability, friendly staff, and secure environment. Customers are encouraged to contact the facility to reserve a unit or schedule a tour to see the facilities firsthand.
Great customer service. Every question was answered, I was offered a discount (for seniors), fast, well communicated services. I am very pleased!
February 2024
Charlie and Josh made my experience with Extra Space very pleasant. Very professional and helpful. Charlie went the extra mile in assisting me to make sure I was taken care of. She was the sweetest. I appreciate the genuine care and help I received at the Extra Space Waldorf location. They’re simply the best!
February 2024
Great experience, Charlie Weems wasawesome she was very patient withall of the questions that I asked andhelped me to understand the greatpromotions that were available. I haven’t moved in yet but so far everything isworking out and will refer Charlie andExtra Space Storage
