This CVS in Waldorf is a go-to pharmacy for many, described as great, convenient, and reliable for managing pharmacy, health, and wellness needs. The pharmacy staff and techs are frequently praised as knowledgeable, helpful, and working hard, with specific recognition for their diligence in resolving prescription issues. Customers report overall satisfaction and recommend the location. However, some common challenges are noted. The pharmacy drive-thru line is often long, with only one lane typically utilized, leading to waits. At times, the pharmacy staff can seem rushed, particularly near lunch, and hold times on the phone can be lengthy. Some reviews suggest that more staff, especially at night, would improve service, and that the entryway from the road could be larger. The store offers great prices and ways to save, including weekly deals and the ExtraCare program. It provides a wide range of items from prescriptions and vaccinations to personal care and pet toys. Time-saving options like same-day delivery and free CVS Pickup for online orders are also available to keep customers moving.
I just went in to get my passport photo taken but still, I can’t express enough how great the customer service was that the lady provided. All smiles on a rainy day too… impeccable!
July 2024
This is my go to pharmacy, great staff especially the pharmacy techs. Great prices, and they always offer ways for you to save on the things you need.
December 2023
Ms. Wanda provided excellent customer service. She was professionally pleasant.
