Pep Boys in Waldorf, MD, offers a range of auto services including tire repair, oil changes, and comprehensive maintenance for cars, trucks, and SUVs. Customers have noted a recent change in management, with the new manager receiving positive feedback for being honest, friendly, and knowledgeable. Many reviewers appreciated the courteous and professional staff, highlighting timely service and efficient handling of appointments. However, there were some concerns regarding communication about additional issues, as one customer experienced a check engine light that was not addressed during their visit. Despite this, the overall sentiment appears to be favorable, with customers expressing satisfaction with the quality of service and the helpfulness of the technicians. Pep Boys also stands out for accommodating hybrid and electric vehicles, making it a trusted choice for auto care needs in the area.
I'd give them 6 stars if i could. From the people at the front desk, to the technicians, to the manager, waldorf Pep Boys went above and beyond to help me with my car. I highly recommend them.
August 2026
This location is easy and wonderful to work with. Mark is incredibly polite and my car is never in the shop for long. I’ve been happy with their work everytime!
August 2026
Excellent service without hours of waiting great customer service at the front desk!!!!!
