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March 2024 by Clarence Hill
Victor and his team took excellent care of me, got me in and out quickly. I will definitely be back here ?
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February 2024 by Larry Olson
They had me in and out when they promised.
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February 2024 by Derrick Hicks
Great customer experience! Attentive and thorough.
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February 2024 by jordan atchison
What an amazing job! Finished my oil, alignment, fluid swap in a timely manner. Great customer service from everyone will recommend to my peers!
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February 2024 by R Mac
Victor and the staff at the Waldorf Md Pep Boys were very professional and thorough. I always enjoy doing business here.
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February 2024 by Elaine Harrison
I purchased four tires in November 2023. I had no idea I would have to return so soon with a tire problem. There were several issues and they took care of all of them. The technicians understood my concerns and worked with me. They were very patient, courteous, and listened to my concerns. I truly appreciated the services they provided me.
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February 2024 by Aaron Reid
VICTOR IS AWESOME!!!!!!!!My tire recently had a bubble in the side wall and needed to be replaced. I bought the tires from here probably close to 1 1/2 year ago and decided to check if it was still under warranty. I called and was put on hold for awhile and decided to drive up here since I live close by. Victor realized it was me on hold and apologized for the inconvenience and he even warrantied my tire even though it was out of warranty which saved me a ton of money. I’m glad to see some ppl still care about customer service. I will deal with Victor at the Waldorf pep boys any time.
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February 2024 by Ashley Pulley
The service at Pep boys was wonderful. I made an appointment for 11am, my car was serviced on time. Mr. Victor was my advisor for my vehicle. He was very helpful, knowledgeable and friendly. He made me aware of the other problems with my vehicle and he made sure I understood the services I needed. I would recommend going to pep boys in Waldorf for your car needs. Mr. Victor will make sure your taken care of correctly. I will definitely return for my car services/ repairs. He made the whole experience stress free, because I have been having so many car problems lately. I’m and glad I found Mr. Victor, It nice to have a service advisor that actually cares about your car running correctly and not just trying to take your money for services that will not help the actual problem. Honest, helpful and genuine person. Ask for Mr. Victor, tell him Ashley sent you!!
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February 2024 by Shawnte Richeson
Great service!!! Victor is very knowledgeable and explained everything that will be done to my vehicle. The customer and vehicle service at this location is exceptional. Kudos to the employees of Pep Boys Waldorf keep up the outstanding service!!!
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February 2024 by Simone Young
Wonderful job! Great customer service. More discounts would be nice.
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February 2024 by Desirae Rowe
Mr. Phil took great care of me! I came in last minute for an oil change & a tire installation on 2 trucks. In & out with no problem. Definitely have a customer in me.
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February 2024 by Juan Don
My experience was very smooth and simple! I got four tires and an oil change on my car and it was finished very quickly. I came a little later than my appointment was scheduled but these 2 young guys Khalil and Anthony still got me in and out quickly!
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February 2024 by Cartier Butler
VICTOR is the MAN!! Called in needed a tire, got me in quick and had great service ! Thank you.
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February 2024 by Salah Ferrell
Victor always makes sure I have everything I need! Customer service is top notch.
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February 2024 by Alison Ferrell
Our experience at Pep Boys was great and a huge reason why is due to Victor and his expertise while helping us! He was extremely knowledgeable and patient! Pep Boys now has a customer for life with us ?