The Big Screen Store is Baltimore and Washington's one-stop shop for all your home entertainment needs. They are the area's exclusive Samsung TV dealer, offering a wide range of sizes from 43" to 130". The store also carries Samsung and Definitive Technology soundbars, surround sound systems, reclining seating, and wood TV credenzas. The Big Screen Store provides a full range of installation services and stocks most of their products for next-day delivery. Customers praise the store's great personal service and perfect setup. Transactions are handled quickly and efficiently, with deliveries arriving within the promised time frame. The sales staff, particularly Steve, are described as knowledgeable, friendly, and not high-pressure. They help customers choose the right products for their needs and guide them through the purchasing process. Customers who have been dealing with the store for years express their satisfaction and recommend it to others.
Excellent customer service. No pressure. Great selection of TVs and sound equipment to choose from.
August 2025
Steve is an amazing salesperson. He is friendly, professional and very informative. My family has bought numerous TVs from him. He is one of the main reasons we shop at The Big Screen Store. If you are ever in the need of a TV, please stop by The Big Screen Store in Waldorf, MD and ask for Steve.
June 2025
The store offers great deals! The staff was very knowledgeable and helpful. They answered all of my questions. I worked with Steve from the Waldorf MD store.
