Pohanka Volkswagen, the premier Volkswagen dealership in Capitol Heights, offers a wide selection of new, certified pre-owned, and used vehicles. Their dedicated team is committed to providing exceptional customer service, expert Volkswagen servicing and repairs, and flexible financing options. Conveniently located off the Beltway at Exit 13, Pohanka Volkswagen strives to make the car-buying and maintenance experience smooth, easy, and hassle-free. Customers have consistently praised the knowledgeable and friendly sales team, particularly mentioning Victoria and DeMarco, who work to ensure customers find the perfect vehicle without any pressure. The sales process is straightforward, and the team is willing to match competitive prices. Buyers also appreciate the team's attention to detail, ensuring their vehicles are adequately covered without any unnecessary add-ons. While some customers have experienced longer than expected wait times for financial paperwork processing and occasional issues with car detailing, the overall customer experience at Pohanka Volkswagen is overwhelmingly positive. Customers highlight the team's professionalism, responsiveness, and the smooth process of buying their first or subsequent vehicles. With a commitment to excellence, Pohanka Volkswagen continues to be a trusted Volkswagen dealership in the Capitol Heights area.
Staff was very friendly and helpful. The time it took for the entire purchase took almost 6 hours though (about 45-60 minutes was my fault though, getting my credit unfrozen and getting an updated insurance card thru my insurer)
September 2024
Great place buy and service your car wonderful staff helpful , thank you for being here
September 2024
I've been in the Volkswagen family for over 13 years! I've always got the best customer service and excellent car services ?
