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“I called the WHITE PLAINS — Post Office™4660 CRAIN HWY, WHITE PLAINS, MD to locate a package I sent hold for pickup that my customer could not pickup. The person answering the phone was extremely polite cheery and helpful. She had the package and I notified my customer.”
“Their service is amazing, they are really nice, this is my first time applying for a passport so there are a lot of unknowns but they are really patient with me and spend a lot of time with me.”
“I just wanted to say customer service was amazing at this post office, I talked to Stephanie at this post office and she was so kind and helpful with my situation.”
9AM - 12PM
8205 Marshall Corner Rd, Pomfret
Post Offices
“Went to the Pomfret Post Office after work today to mail a package to a friend. Very friendly and helpful staff. Very quick service, in and out in 3 minutes, no line. Excellent!”
“Looking at the reviews, it seems like the only reason anyone comments is out of frustration. And I understand their frustration because i've been coming to this post office for thirteen years now. However, I would say that in the last 8 to 9 months. The culture here has shifted greatly towards customer service and satisfaction. The employees they have now really do seem to care. And they treat us with dignity and respect. I feel much more like a customer than just work that walked in.Shout out to the leadership of the La Plata Post Office.”
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“We visited this post office as the location where we had an appointment for a passport application was unexpectedly closed. Upon our arrival, Eric welcomed us without a prior appointment. I can sincerely express that I have never experienced such exceptional care as I did during our interaction with him. He demonstrated kindness, professionalism, and warmth, assisting me with all my needs with remarkable attentiveness. Eric is a valuable asset to the team, positively impacting every customer's experience. I commend him for his outstanding personality and exemplary customer service ♥️”