“I called the WHITE PLAINS — Post Office™4660 CRAIN HWY, WHITE PLAINS, MD to locate a package I sent hold for pickup that my customer could not pickup. The person answering the phone was extremely polite cheery and helpful. She had the package and I notified my customer.”
“Their service is amazing, they are really nice, this is my first time applying for a passport so there are a lot of unknowns but they are really patient with me and spend a lot of time with me.”
“I just wanted to say customer service was amazing at this post office, I talked to Stephanie at this post office and she was so kind and helpful with my situation.”
9AM - 12PM
8205 Marshall Corner Rd, Pomfret
Post Offices
“Went to the Pomfret Post Office after work today to mail a package to a friend. Very friendly and helpful staff. Very quick service, in and out in 3 minutes, no line. Excellent!”
“Looking at the reviews, it seems like the only reason anyone comments is out of frustration. And I understand their frustration because i've been coming to this post office for thirteen years now. However, I would say that in the last 8 to 9 months. The culture here has shifted greatly towards customer service and satisfaction. The employees they have now really do seem to care. And they treat us with dignity and respect. I feel much more like a customer than just work that walked in.Shout out to the leadership of the La Plata Post Office.”
“We visited this post office as the location where we had an appointment for a passport application was unexpectedly closed. Upon our arrival, Eric welcomed us without a prior appointment. I can sincerely express that I have never experienced such exceptional care as I did during our interaction with him. He demonstrated kindness, professionalism, and warmth, assisting me with all my needs with remarkable attentiveness. Eric is a valuable asset to the team, positively impacting every customer's experience. I commend him for his outstanding personality and exemplary customer service ♥️”