This Verizon store is known for its helpful and friendly staff, providing good customer service and quick assistance. Customers appreciate the knowledgeable employees who are patient with questions and ensure satisfaction with their purchases. Ricky, in particular, is often praised for his fast and effective service, making customers feel comfortable and valued. The store also offers a variety of options for cell phones, wireless plans, and accessories. Some customers had less positive experiences at other Verizon locations, but they recommend visiting this store in Carroll County, MD, for better service and support. Overall, the store provides a positive experience, with staff dedicated to helping customers find the right devices and plans efficiently and comfortably.
Today we were in for a new cell phone for my son. Patrick helped us. He is a very knowledgeable person and helped point us to a good phone. We have known/worked with Patrick for awhile now and will only go to him !
July 2022
Rick was very knowledgeable with transferring everything from old phone, and setting me up with everything
July 2022
Rick was absolutely very helpful and patient with all my questions that I asked, very knowledgeable. He has great customer service and made sure I was happy with my purchase and his service.
