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“We recently switched 4 lines over from T mobile. Alex gave incredible service! We came in for a quote and there was no pressure and everything was explained well and all our questions were asked so nothing was sprung up during activation. While we were there finalizing our quote he also showed us the internet that was a for our home and we decided to switch that too. Over all saving around $200 a month with everything switched over. Alex was easy to work with and we are very happy with our big switch!”
“The most helpful and pleasant guy I have spoken to in months. I find cell phone plans confusing and expensive and I could kick myself for not checking these guys out first. Now I am locked into a plan because I got a third line and free phone. Ugh.”
“Best positive experience I've had in years. I highly recommend this Authorized retailer in the westminster mall. All the employees were amazing and truly professional and deserve all the credit they'ved earned by doing a great great job. Saved me lots of money and took care of all my needs in a short amount of professional time.. 100%. A+++++. Thank you.”
“The online ordering with same day pick up is excellent. I have ordered and picked items up within an hour. The staff is polite and organized. Walmart never seems to have same day pick up available..,”
“I was hesitant to stop in after seeing the negative reviews, but I was pleasantly surprised. The service was very quick. I was greeted and logged in as soon as I walked in, and only waited 2 minutes to speak to a rep. He was professional, very friendly and knew his product lines.”
“This store is wonderful. I needed to purchase a new phone for my daughter. First, I went to the Owings Mills store and they tried to push me into plan I did not want and attempted to add services I specifcally said I was not interested in. Then, I went to the Westminster store and the experience was the exact opposite. They were wonderful, they helped me with everything and I left with the phone and plan that worked best for me and my family.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“We visited today to buy a new phone and preorder another that's being released soon, and Patrick was fantastic! We remembered him from previous visits, and he's always friendly, funny, knowledgeable, and genuinely helpful. He took the time to answer all of our questions, made the process easy, and never made us feel rushed.
In a time when so much customer service has been replaced by AI and automated systems, it's refreshing to walk into a store where you can talk to real people who truly care about helping their customers. Patrick consistently provides outstanding service, and it's one of the reasons we keep coming back. Highly recommend this Verizon store!”