CarMax offers a large selection of used cars, trucks, and SUVs, making it easy to find what you want in one place. Customers report pleasant experiences with no haggling or pressure. The process of selling a car is also made easy, with CarMax buying cars even if you don't buy theirs. Many reviewers highlight the great customer service and professional, friendly, and fast service. Some have called it the best car purchase experience they've ever had, with a great team of people. However, one customer felt pressured and tricked into using CarMax's financing at a higher rate, and was also subjected to high-pressure sales tactics for an extended warranty. Despite this, they were ultimately happy with their car. Another customer expressed immense gratitude for the caring customer service with excellence from the entire team, from the service department to the sales floor, and felt they received the best customer service/care ever. Inquiries after purchase were also handled promptly. This location is recommended to anyone.
