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“Customer service at this Weymouth location is amazing. The manager, Farrah is outstanding. He is extremely helpful, knows how to troubleshoot issues and knows how to keep the line moving. Solid all around.”
“I came in with a phone that was on its last breath. A bit stressed out to say the least. Darian was cool, calm, and collected and helped me through the process of getting a new phone. Great experience, thanks to Darian.”
“After having had some unfavorable experiences at other AT&T locations, I was reluctant to go back into a store; however, Justin went above & beyond in assisting me with my service plan. I’ve found that many reps are not familiar with First Net, but these guys are great. 10/10 recommend to anyone who’s on First Net to come to this location for assistance.”
9:30AM - 7:30PM
288 Washington St, Weymouth
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“Great service. My touchscreen wasn’t responding so phone was basically useless. They replaced the screen and cable quickly and for reasonable fee. Also added a free screen protector. Highly recommend. So much better than having to buy a new phone”
“Screen unexpectedly stop responding got locked out of everything, valdyr was amazing and was able to replace my screen! and a shout out to jared he was also amazing helping me out throughout the process! Everyone was extremely welcoming, friendly and professional and willing to help in finding a solution.”
“Ace employee in Shane. So calm, knowledgeable and explains everything to a frantic 75 year old! Am so grateful for his talent! A great employee is hard to find.”
“The assistant was cordial, very professional and helpful when addressing my needs. I went in requesting assistance to repair an issue with my S23 Ultra, which was appropriately addressed, and left with an upgrade S25 Ultra at no added cost.”
“This shop’s service and help is superior to any other location we have gone to for help. The manager genuinely cares about the clients and goes above and beyond to ensure everyone has what they need. We won’t be going anywhere else for our AT&T needs.”
“Sales agent was so helpful polite and knowable. He took the time to explain it all to us including the DIRECTV TV that we also purchased.
Thank you again for your patience.”
“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”
“I needed a new iPhone and iPad. I worked with Nicholas M. (not the manager Nick) who was both knowledgeable and patient. I wanted a white phone which they did not have in stock but Nick was able to personally go to another Verizon store to get me the white phone. He answered all my questions, transferred all my information from the Cloud and managed to get me some substantial credits as well. I was very pleased with my experience. Elaine”
“I recently visited this store to fix my phone, and I’m very satisfied with the service! Everything was done quickly, professionally, and at a fair price. The staff was polite and explained the problem and repair process clearly. My phone works like new now! Thank you so much — I definitely recommend this place to everyone!”
“My experience at your location in West Bridgewater was absolutely fantastic. They were able to help me with everything I needed and the service was very quick and easy to deal with. I left there very happy and very satisfied.”
Open 24 hours
200 Westgate Dr E 101, Brockton
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“I went to the cricket wireless store at the Westgate Mall in Brockton to add a new service to a separate phone. When I left , I realized that the phone that I had brought in was locked and not receiving
or making outgoing calls. I went back inside and spoke with Eli, who may have been a manager . He was not only helpful but very knowledgeable about my situation! He took the time to figure out my issue and then helped me to select another phone, which I truly appreciated! Thank you Ely for all of your help and making " my day"!!!?”
“This store has always been the best. However lately the employees have far exceeded all the allowable five stars. I had been having difficulty navigating apps on a new Iphone. Dreaka went above and beyond. She was knowledgeable, patient and compasionette. She truly made a difference for us. This is why I buy my phones at West Bridgewater ATT.”
“The guy in there is VERY helpful & spent a cpl days with me trying to figure something out , knows his stuff informed me he has been there 14 yrs , great multi tasker, bilingual , professional, cool guy ??”
“The people are so kind, understanding & like no other. It's actually great when I have an issue, because the people are calming & the best part is they know what they're doing!! I'd give em 10☆”
“The AT&T store on Quincy Avenue in Quincy mass is the most amazing customer service. I’ve experienced out of all the phone companies and I’ve been through them all highly recommended. The woman deserves a raise. I believe she’s a store manager, which I could remember her name”
“Andrick and Nes .. ultimate dream team. Buying a new phone? They’re the guys. No head aches, only laughs. Was in and out faster than I ever thought. Big thanks!”
“I made the mistake of buying a phone and trying to hook up service at walmart. No offense, but DO NOT DO THIS. The that I bought there is great, but I had a problem with the Sim card. I was told by BOOST to go back to that Walmart and buy another card (they come in packages of 4). So I did, but not one of them was compatible with my phone. Boost said it must have been a fluke, and to go back to the store, return the old Sim cards, and buy another package of 4. And guess what? Not only were none of THOSE 4 cards compatible, but they then tell me that Sim cards cannot be returned for cash or credit. I said thanks, (at least that's what I said out loud), and left - never to return. I instead went to the Boost Mobile store, also on Oak st, across from the golf course. That's where I found Jaime - my savior. He checked everywhere in his store, but he did not have a card that was compatible with my phone - for which he apologized profusely. Here's what he did: he called Boost directly, and asked them to send out a card by 2-day air. He told me to come back on Saturday, and that he would try and help me. Well, he actually did better than that. I left his store just as he was closing. It was at 6 or 7pm, I believe. About an hour later, I got a call from him saying he was STILL at his store because he was sure he had the right card for my phone. Well he REALLY gave his shop a going over this time, and goshdangit he found it. He cancelled the order with Boost, and told me I could come in at ANY TIME the next day. I came in in the AM, and he took care of my card WITH Boost on the other line. The entire thing took perhaps ten minutes, and when he was done, my phone was 100% all set. I recommend him to everyone. I noticed a couple reviews on here that says things like, "takes forever," or, "terrible customer service." While I can only speak for myself, Jaime is in there running his entire shop by himself, so maybe try to be a bit patient with him? Also, he only charged me the normal $20 for an activation. I tried to tip him, and he denied it. I'm taking my mom there tomorrow to get her new phone. Thanks again, Jaime!!”
“I went in to trade in my iPhone 12 mini for an iPhone 15 Plus on a Sunday. Chris was very helpful and courteous. Excellent service. I will definitely come back in the future.”
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“Great support as we transitioned to Verizon. They found better deal for us the. Our old service, and searched for discounts based on our jobs, employment, etc. we didn’t even have to ask. They were busy, but moved through customers quickly and with care. Very happy with our experience!”