Metro by T-Mobile at 250 Granite St offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is consistently described as friendly, helpful, patient, kind, and polite. Reviews highlight employees who are fantastic, wonderful, and who make the experience enjoyable, sometimes with a humorous encounter. Service is noted for being thorough, with staff walking customers through plans and going above and beyond to solve problems quickly and ensure everything works smoothly. Customers report being very happy with new phones and express satisfaction with the respectful and kind service. The team works hard and provides unbelievable service, making it a recommended location for all phone service needs.
Abel made my new phone/upgrade experience so easy & smooth today. He walked me through the entire process & made it as quick as possible. I truly appreciate his patience & knowledge of the process. I would 100% recommend this store!
March 2026
Abel was a great help, very polite, he helped me with my tablet. Overall experience was 10 stars. I will definitely be returning to that store. I am very grateful with my purchase and Abel also gave me swag.
September 2025
Lilly was A very helpful setting up my new line and home Internet service
