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“Keith Mantell at the Verizon store in Weymouth, MA was so patient and helpful today in getting my phone service back up and running. He took the time to walk through everything and made sure the issue was fully resolved. I really appreciate the great customer service!”
“Amazing experience! The staff was incredibly helpful and knowledgeable, making my phone upgrade a breeze. I left feeling confident about my new device and plan. Highly recommend!”
“I came in with a phone that was on its last breath. A bit stressed out to say the least. Darian was cool, calm, and collected and helped me through the process of getting a new phone. Great experience, thanks to Darian.”
9:30AM - 7:30PM
288 Washington St, Weymouth
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“Great service. My touchscreen wasn’t responding so phone was basically useless. They replaced the screen and cable quickly and for reasonable fee. Also added a free screen protector. Highly recommend. So much better than having to buy a new phone”
“Screen unexpectedly stop responding got locked out of everything, valdyr was amazing and was able to replace my screen! and a shout out to jared he was also amazing helping me out throughout the process! Everyone was extremely welcoming, friendly and professional and willing to help in finding a solution.”
“Ace employee in Shane. So calm, knowledgeable and explains everything to a frantic 75 year old! Am so grateful for his talent! A great employee is hard to find.”
“This shop’s service and help is superior to any other location we have gone to for help. The manager genuinely cares about the clients and goes above and beyond to ensure everyone has what they need. We won’t be going anywhere else for our AT&T needs.”
“The assistant was cordial, very professional and helpful when addressing my needs. I went in requesting assistance to repair an issue with my S23 Ultra, which was appropriately addressed, and left with an upgrade S25 Ultra at no added cost.”
“Sales agent was so helpful polite and knowable. He took the time to explain it all to us including the DIRECTV TV that we also purchased.
Thank you again for your patience.”
“Gary at Verizon on Whiting Street in Hingham is the best - great young man who is very helpful! Smart smart - and very helpful. And this store is always helpful - best around ….”
“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”
“Diogenes is a major Asset to At&T. He is patient , compassionate, and knowledgeable. I choose weymouth branch over other branches because Diogenes is there. Thank you!”
“I recently visited this store to fix my phone, and I’m very satisfied with the service! Everything was done quickly, professionally, and at a fair price. The staff was polite and explained the problem and repair process clearly. My phone works like new now! Thank you so much — I definitely recommend this place to everyone!”
“I moved my service over from Xfinity because I wanted to keep my phone number a month ago and I’m glad I did. They work with you. The plans are great, and the customer service has been better than I expected. I’ve met the friendly team there: Tim, Ash and Melinda and make a point to stop in and say hi whenever I’m passing through the mall, which is almost everyday.”
“I had a great experience at the AT&T In Quincy with the representative Jaylene, she was great. She was humble and professional, and sympathetic to all my needs and help me resolved all my worries thank you so much again.”
“This store has always been the best. However lately the employees have far exceeded all the allowable five stars. I had been having difficulty navigating apps on a new Iphone. Dreaka went above and beyond. She was knowledgeable, patient and compasionette. She truly made a difference for us. This is why I buy my phones at West Bridgewater ATT.”
“The guy in there is VERY helpful & spent a cpl days with me trying to figure something out , knows his stuff informed me he has been there 14 yrs , great multi tasker, bilingual , professional, cool guy ??”
“Went here today to get a phone & the employee that was working was extremely nice and very helpful in getting me to switch companies. Great customer service even got a free phone case. Thank you.”
“I made the mistake of buying a phone and trying to hook up service at walmart. No offense, but DO NOT DO THIS. The that I bought there is great, but I had a problem with the Sim card. I was told by BOOST to go back to that Walmart and buy another card (they come in packages of 4). So I did, but not one of them was compatible with my phone. Boost said it must have been a fluke, and to go back to the store, return the old Sim cards, and buy another package of 4. And guess what? Not only were none of THOSE 4 cards compatible, but they then tell me that Sim cards cannot be returned for cash or credit. I said thanks, (at least that's what I said out loud), and left - never to return. I instead went to the Boost Mobile store, also on Oak st, across from the golf course. That's where I found Jaime - my savior. He checked everywhere in his store, but he did not have a card that was compatible with my phone - for which he apologized profusely. Here's what he did: he called Boost directly, and asked them to send out a card by 2-day air. He told me to come back on Saturday, and that he would try and help me. Well, he actually did better than that. I left his store just as he was closing. It was at 6 or 7pm, I believe. About an hour later, I got a call from him saying he was STILL at his store because he was sure he had the right card for my phone. Well he REALLY gave his shop a going over this time, and goshdangit he found it. He cancelled the order with Boost, and told me I could come in at ANY TIME the next day. I came in in the AM, and he took care of my card WITH Boost on the other line. The entire thing took perhaps ten minutes, and when he was done, my phone was 100% all set. I recommend him to everyone. I noticed a couple reviews on here that says things like, "takes forever," or, "terrible customer service." While I can only speak for myself, Jaime is in there running his entire shop by himself, so maybe try to be a bit patient with him? Also, he only charged me the normal $20 for an activation. I tried to tip him, and he denied it. I'm taking my mom there tomorrow to get her new phone. Thanks again, Jaime!!”
“Abel made my new phone/upgrade experience so easy & smooth today. He walked me through the entire process & made it as quick as possible. I truly appreciate his patience & knowledge of the process. I would 100% recommend this store!”
“Hector was sensational help
he knows how to treat sensitive customers when they have no Idea how to get around to navigate their device
he is patient n well experience in his field a great asset to T-Mobile”
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“Deandre Warren at the Verizon store in Abington was very helpful knowledgeable and professional he set up my new phone and gave me good advice and installed a phone protector on the front. I would go back there if I ever needed help with my phone. Give him a raise immediately.”