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8:30AM - 4:45PM
241 Arlington St, Acton
Post Offices
“I went for passports.This post office changed my perception of what postal workers can be. This has to be the friendliest, kindest most helpful staff I have ever run into at the Post Office! Please keep being amazing!”
1 - 4:30PM 9AM - 12PM
62 Brookside Rd, Westford
Post Offices
“Love this neighborhood post office!! The post office clerk is always so nice and friendly- he's been there forever. The only problem I ever have is I tend to go when he's at lunch and it's closed. Really great post office though.”
“This is my favorite post office! I send out a lot of mail - I average $800 a month…. I try to buy all my stamps from here but sometimes I have to go to others along my travels for work.
I stopped in today with about 400 mailers… $2 each…. When I got there i had Linda weigh the envelope to make sure I had enough postage to send it out. I was .11 cents short :/. I asked for the more expensive stamp so it would require less time to affix 1 vs 2….
I’ll tell you - never saw this before but Linda, Marcia, and Pat asked if I wanted help. I’m not one to bother anyone and I mean that…. I passed on the gesture and they insisted.
They helped stamp 400 envelopes with me! I don’t have to say how much time they saved me but one can only imagine. This was a visit I’ll never forget and a gesture that will not go ignored. I’ll be bringing in pizzas next week as a thank you!
Appreciate the help you 3 have given me for over the past 2-3 years!”
12:45 - 4:30PM 9AM - 12PM
5 W Prescott St, Westford
Post Offices
“I've gone here for many years and have always found the people very helpful and pleasant. I have nothing bad to say and I'm surprised that this post office got negative reviews.”
“The postal service in Littleton over the past 2-3 years has become more efficient and customer centric than ever. My thanks to the current employees and to senior management for all of the positive and profitable changes!”
“The workers here are so kind and friendly I drive out of my way to come to this location specifically because it is always a positive experience and they help as much as they’re able to!”
“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
“Good afternoon! I would like to thank the staff of the Wayland post office. Always attentive and friendly operators and postmen, provide professional assistance in the provision of services. Thank you for your quality work and attentive attitude. I recommend.”
9AM - 4:30PM
95 Boston Rd Ste 5, North Billerica
Post Offices
“Renee is the best, she is kind, patient, and knowledgeable. Honestly the entire staff here is a delight. I drive from two towns over to use this USPS. They deserve a gift, gratitude, and an award! Thank you for making a tedious task such a positive experience!”
“Parking can be a pain if you try to get there on a Saturday, but the staff is always nice and there's usually more than one clerk which makes a HUGE difference when they are busy. If you collect stamps, they usually have a good selection in stock. Take a look at the 1941 "WPA" mural, vintage PO boxes, etc.”
“I recently had a package that was sent to me get inadvertently misdelivered to the wrong address. I called the local office in Groton and spoke with one of the team members there who was very helpful, offering to check the details on where the package was dropped and call me back. I got a call back a couple hours later and they had found where it got dropped off - the package was at my house another hour later. Great service!”
“Package became lost but Phil was really nice and the lady that works on Saturdays that’s not customer service was semi rude. Package ended up arriving without tracking updates. But THANK YOU PHIL!”
8:30AM - 5:30PM
45 Alpine Ln, Chelmsford
Post Offices
“Staff at this post office is always very helpful. Sometimes my shipping is not prepared as it should be so I appreciate their patience and support. I always leave with a smile.”
“I’ve dropped packages off here multiple times
and I’ve never had any problems. The staff that has assisted me have all been courteous and patient. I really appreciate that this post office is open until 2pm on Saturdays because others close earlier at 12pm. Sometimes there’s a line, but it generally moves quickly.”
“I've had a PO Box at this locations for years. Only recently w my long hours at work have I had a hard time picking up my packages. But every time I go there someone is willing to help me out. I've dealt with two different gentlemen, one of them I met today, his name is Gerry. He's the postmaster along with doing other roles at the same time. He went above and beyond to help me out. Was extremely friendly and even took the time to have a conversation with me. He is a true professional in customer service. His kindness and politeness put my faith back in the working world. Thank you Gerry for making my day better!”
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“We had a Sat 930 appointment for a new passport application. Upon arriving around 9:15 the previous party was just about done and the lady at the passport station started with us maybe 10 min before the appointment time.The whole process was very quick as we had prepared everything up ahead but I’m very satisfied on how efficient and courteous she was definitely not the typical aloof attitude I’ve experienced with USPS. She ended up helping me with my renewal application too and we got both done maybe under 20 min.If all my appointments could be like this I would definitely be a much happier person lol. Highly recommended here for your passport needs.”