Shipping Centers in Acton, MA

“Beyond excellent customer service. The gentleman working the counter was kind, beyond helpful, personable and patient. I watched him go go above and beyond for another customer in the sort of way that made it clear this was nothing out of the ordinary. Wonderful experience.”

“Office supply store in Acton. Fairly large for a Staples. I was there on a Monday afternoon and it was surprisingly busy. They also have UPS, print services, Amazon returns. I ordered a desk chair online and picked it up there.”

“I went to staples online to find a printer and after comparing prices with Amazon I found that the pricing was pretty much the same at both places except that Staples offered a $15.00 discount for buying online and picking up at the store . I'm always up for saving money so I went for it! I hadn't been to Staples for years and couldn't remember if I was a rewards member so I gave my phone number and low and behold I was. Come to also find out that after purchasing the printer I had earned $25.00 's in rewards because my rewards didn't expire so in total I saved $35.00's plus the printer was on sale for 62% off . Now I'm happy until I get home and the printer malfunctioned right out of the box. Luckily I had purchased the four year protection plan that has great technical service that was right there with me helping with the setup over the phone and after 30 minutes the technician came to the conclusion that the printer was defective and told me to take it back to the store and get a replacement. I arrived at the store and Steve who is the head technician at the store was very polite and helpful. I had brought the last printer that they had so he called the closest store,which was unfortunately for me nine miles away in Burlington and asked them to put one aside for me for pick up. The printer was waiting for me and was exchanged, no questions asked and no problems. I can blame Staples for the issue with the printer because they don't make them they just sell them. All said and done the new, new printer works great and so far I'm a happy customer but it would be nice if hp had better quality control.”

“We had a Sat 930 appointment for a new passport application. Upon arriving around 9:15 the previous party was just about done and the lady at the passport station started with us maybe 10 min before the appointment time.The whole process was very quick as we had prepared everything up ahead but I’m very satisfied on how efficient and courteous she was definitely not the typical aloof attitude I’ve experienced with USPS. She ended up helping me with my renewal application too and we got both done maybe under 20 min.If all my appointments could be like this I would definitely be a much happier person lol. Highly recommended here for your passport needs.”