CVS is a popular pharmacy chain that offers a wide range of products and services. The staff is generally courteous and friendly, with the pharmacy team providing helpful assistance. Customers appreciate the quick and user-friendly self-checkout options. However, one pharmacist, Kaitlin, has been described as arrogant, rude, and unprofessional, which is an exception to the overall positive experience. Additionally, a cashier's attentiveness in identifying a potential allergy issue was commended. Overall, CVS is a recommended destination for its good products, efficient service, and generally helpful staff, though occasional issues with individual employees have been noted.
CVS on Silver Street in Agawam always delivers excellent value and service. I find what I am looking for and the store is well stocked and clean. It is very well managed. I would give it 9 out of 10.
December 2025
Young lady who assisted with my CVS purchases was so extremely knowledgeable and polite.Excellent CVS representative!
November 2025
The pharmacy team here is always very friendly, helpful, and professional. They treat customers with kindness and patience, and they always make sure everything is explained clearly. Excellent service every time — really appreciate them!
