Agawam West Rehab and Nursing
Hours:
61 Cooper St, Agawam MA 01001 Hours
About Agawam West Rehab and Nursing
Agawam West Rehab and Nursing is a caring skilled nursing facility that provides both short-term rehabilitation and long-term care. The facility offers specialized services, including pulmonary management in its transitional care unit, and accepts Medicare, Medicaid, and most private insurances. Families appreciate the ease of use of its check-in system, which helps staff and visitors stay safe, especially during health concerns. Staff members are often praised for their dedication, patience, and efforts to motivate and support patients through difficult recoveries, such as those recovering from strokes. The care team is attentive to patients’ needs and addresses concerns with understanding and professionalism. Families also value the compassionate end-of-life care provided by the staff, highlighting the patient and culturally sensitive attention given to loved ones. Despite some issues with transportation cancellations and lost clothing, many reviews reflect overall satisfaction with the staff's commitment and the quality of care. The facility's staff is recognized for their patience, dedication, and support during both recovery and end-of-life moments, making it a trusted place for patients and families during challenging times.
Most Recent Reviews
April 2024
The nurse John is extremely rude. My bed was never changed in days. Since being here the last time it went way down.
June 2023
Receptionist extremely rude and disrespectful visited June 1 2023 7to3 shift has nasty attitude and tone. Her name is Linda. She needs to do some hospitality training.
March 2023
My review is a bit mixed. My moms morning before I got there was upsetting for her. There was a lack of care until I called and spoke with the director of nursing. The situation was rectified and she had a much better afternoon. The activity department had an awesome fiddler that had all the residents smiling and singing!!
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- Agawam, Massachusetts