8:30AM - 4:30PM
1339 Springfield St, Feeding Hills8:30AM - 4:30PM
100 Center St, Chicopee“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“So glad I went to this post office! Usually I go to the Springfield office but I happened to be in West Springfield so I went there and I was just SO impressed by the clerk who waited on me! She was kind, concise, and she knew exactly what she was doing. She was so knowledgeable and quick. I’ll definitely be coming back. Her name was Riley, and I hope she gets a raise for all the hard work she does!”
10AM - 1PM 2 - 5PM
28 Maple St, Somersville“My mail carrier is wonderful: he sets my packages inside my porch instead of on the outside steps so they don't get wet or stolen. Definitely above and beyond compared to places I've lived in the past.”
“I use the USPS as my primary method of shipping and this location is my favorite by far. They have a great team working there, always friendly and helpful with any questions or concerns. I also never have to wait very long due both to how efficient they are, and the fact it doesn’t get nearly as much traffic as other locations I’ve used. So happy I discovered it and I highly recommended a visit.”
8:30AM - 4:30PM
83 Winsor St, Ludlow“This post office has the nicest customer service! Very helpful and curtious. I’ve never had any issues with anyone here. It’s kept neat and tidy.One time the clerk even gave me a bottled water because I was walking and he could clearly see I wasn’t feeling well. He told me to sit down and take as much time as I needed to feel better. So THANKS AGAIN!”
8:30AM - 4:30PM
1 Center St, East Granby“After I sent my last set of postcards at the post office in Washington Depot I needed more post card stamps for the next step. This post office was not out of my way and at 10:00am, they're open. Easy! The clerk was helpful, friendly and efficient though he had to go in the back to hunt up some postcard stamps for me. It's a small post office and the only thing missing is a drive up and drop off lane, and an automated postage vending machine. [Review 18410 overall - 76 in Connecticut - 1932 of 2022.]”
9AM - 1PM 2:15 - 5PM
1430 Enfield St, Enfield“The reviews I read about this place were not so good and was skeptical about going there. I went there and the store was well maintained according to the safety of the customers. The employee was quick and did their work efficiently.”
“We love our mail carrier. We normally love this post office but whoever you’ve got working here 2/21 & 2/22 2023 at the counter keeps screwing up and very clearly has way under zero clue what she’s doing. She keeps locking herself out of the computer. Yesterday she couldn’t even accept my package. This is getting ridiculous.”
8:30AM - 5PM
28 Main St, Chicopee“A package I sent to Portland, Oregon, from Portland, Oregon, got sent to Chicopee, MA. I phoned to see what procedures would ensue to get the package back to the right recipient in Portland, OR. The man who helped explain the procedure to me was so helpful and clearly explained to me the return procedure. Thanks!”
“Very friendly & speedy service. Much appreciated!!! They also have the latest hours available and are able to ship everything SO FAST due to being near the airport. Favorite USPS hands down.”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
10:30AM - 7PM
50 Holyoke St, Holyoke“I love love love !!!! This post office? They are open significantly longer and more days of the week than virtually any other office! I have EVERY SINGLE time, been treated with respect! I mail on average, three or 4 packages a week, usually with QR codes, and that requires the counter person to take extra steps and print a label and affix it to the package. Not once has there been a problem with anyone not receiving their package, or any attitude from employees, or anything else that would dissuade me from holding the opinion that it is the best Post office location in the area!! Thank you guys for all that you do and I will definitely be there soon!!”
10AM - 1:30PM 2:30 - 4:30PM
10 Main St, Windsor Locks“The staff and front desk clerk's are always friendly and very patient. The parkinglot has also been updated for more room and space. Great job guys keep up the good work.”
“I walked in on the Saturday before Christmas expecting to find the usual grumpy, long-lines, poor service that we have all come to hate about USPS. My mail- including my Christmas packages- had gone missing and were never delivered. I expected to be told to fill out some forms and that my packages were lost. Instead, I found Joe, the manager. Not only did Joe find my 4!! Packages but he figured out why I hadn't been receiving mail for weeks. He did it all with a smile and calm demeanor. It took about 15-20 minutes to figure everything out and there was no attitude, eye rolling, or general dismissiveness we usually see at USPS. I am grateful for that and for for Joe this Christmas. Thanks Joe!”
8:30AM - 12PM 1 - 5PM
235 Mountain Rd, Suffield9AM - 1PM 2 - 4:30PM
1149 Main St, Springfield“I admit, I was terrified when my package from St. Louis to Seattle somehow ended up on the opposite coast in Massachusetts. I was even more upset when I read the reviews for this distribution center. Fortunately for me, they redirected my package to its proper direction in a timely matter. I had no conversation with them, because I didn't need to. They handled it. I appreciate that alot. So, if your package ends up here, give them a lil time and patience. It may arrive later than expected, but it will arrive.”
“Stopped by to mail a package, as I often do! I love this neighborhood post office, and I think its severely underfunded for the need it serves in the community. I love seeing the familiar face at the counter when I stop by!”
“Had mail held because we were away. Needed to com home early. Couldn’t change the re-start of delivery on website. Called East Longmeadow Post office. Spoke to- not sure of name— Michelle or Lisa?—immediately answered phone and said “no problem, I will let your carrier know” . How so “ old world” and nice??”
“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”
8:30AM - 5PM
8 W Silver St, Westfield“Edit: after expressing my concern I received a call from the acting postmaster David. He went out of his way to talk to me for 20 minutes on his personal cell phone and made me feel valued and addressed my concerns. Also a big shout out to Ryan the supervisor who has also gone above and beyond just to be pleasant and accommodatingAbsolutely terrible service. I have been hung up on and talked to rudely by both supervisors zack etc. I was told that the mail carrier would get to me when he gets to me. We run a business where they pick up our packages every day and we provided over $40,000 in revenue for the Postal Service last year alone. They could care less and still when I call to have my packages picked up even when I put an online request I end up sitting on hold until I give up or being talked down to. Absolutely a travesty of what the post office once was”
8:30AM - 5PM
31 Palomba Dr, Enfield“on October 15th someone jumped the curb and demolished my mailbox and the post. I called the Post office and Maria put a hold on my mail immediately.She was very helpful. I wish everybody in the post office was as nice as her.”
8AM - 7PM
150 Boston Rd, Springfield“Writing this as I just sent a package today but will update if anything changes.Contrary to other reviews, the staff were extremely nice to me and others around me. I talked to 3 people which consisted of a younger gentleman, the older man and the older woman which were all very helpful and quick with me. I didn't feel like they were racist to me at all and same with the other Hispanic guys that were in front of me as well. I dropped the package off at 5PM and by 7PM it departed the store and USPS was in possession of the item.It seems they are improving their business but the only con that remains is that it's cash only. Otherwise they were good to me.”
8AM - 5:30PM
1883 Main St, Springfield“Our agent was super patient with us as we were going through a pretty stressful process. Very patient, kind, empathic. Rosa went way above her duties for us. It was a pleasure to deal with her and Nate.Be kind to your postal workers. They deserve it.Highly recommended.”
9:00 AM - 4:00 PM
190 Fiberloid St, Springfield“As a truck driver, I can't complain... they won't take you more than an hour before your appointment, but I went back 1 hour earlier and I was out in less than an hour... so it seems that they can be efficient too. Good luck to all fellow drivers, hopefully they will experience the same, or better!”
Open 24 hours
1860 Page Blvd, Springfield“Have been heavily dependent on this NDC for many important documents this year. Always transferred and delivered on time or even earlier than I thought. I want to give some shoutout to those hardworking staff. Thank you.”
“Great customer service, fast lane , staff always friendly and attentive to the customers, very clean and organized, they help me with all my returns with the labels and taped for me thanks so much!!!!”