United States Postal Service
USPS,
Post Offices ,
Shipping CentersHours:
190 Fiberloid Street, Springfield MA 01152 Hours
About United States Postal Service
United States Postal Service provides helpful and professional service. Staff at the desk are willing to assist with packages, explaining procedures calmly and respectfully. One customer appreciated the staff's patience when dealing with a mistaken return label, and was pleased to return the next day with the correct label. The facility's bulk mailing entrance is located around the corner from the main entrance, with clear directions for access. Reviewers noted that arriving early helps ensure quick unloading and a smoother experience. Truck drivers especially appreciated the polite staff and fast service. Overall, the USPS location is staffed by knowledgeable employees who aim to improve customer experience, making it a reliable place for mailing and bulk services.
Most Recent Reviews
September 2026
It's too much effort but it doesn't work.
August 2026
Seems to be well run with staff and employees willing to help when they can but packages can be misplaced easily sometimes here. Plenty of parking but wait times can be long. Very good location as it's close to hyways. Bathroom seems clean as well as public areas.
June 2026
My package arrived at their location on May 29. Its now June 30th and I have not received my package despite living 30 min away. This is ridiculous. From the reviews Ive seen they tend to lose packages often.
More Comments(117)
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