United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
190 Fiberloid St, Springfield MA 01152 Hours
About United States Postal Service
United States Postal Service provides helpful and professional service. Staff at the desk are willing to assist with packages, explaining procedures calmly and respectfully. One customer appreciated the staff's patience when dealing with a mistaken return label, and was pleased to return the next day with the correct label. The facility's bulk mailing entrance is located around the corner from the main entrance, with clear directions for access. Reviewers noted that arriving early helps ensure quick unloading and a smoother experience. Truck drivers especially appreciated the polite staff and fast service. Overall, the USPS location is staffed by knowledgeable employees who aim to improve customer experience, making it a reliable place for mailing and bulk services.
Most Recent Reviews
May 2026
Abandon all hope if you get sent here driver. Prepare for a high level of shenanigans.
April 2026
This place deserves 0 starts and a complete overhaul and new management. Packaged constantly are destroyed here, lost, and consistently make round trips to different parts of the country and back to Springfield before being delivered. Horrendous.
March 2026
Could you add a doorbell? I've been knocking for three months now—sometimes I have to wait 10 or 15 minutes.
More Comments(109)
- Springfield, Massachusetts
