Post Offices in Springfield, MA

10 locations found near Springfield
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“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”

3.4 Good5 Reviews

“Writing this as I just sent a package today but will update if anything changes.Contrary to other reviews, the staff were extremely nice to me and others around me. I talked to 3 people which consisted of a younger gentleman, the older man and the older woman which were all very helpful and quick with me. I didn't feel like they were racist to me at all and same with the other Hispanic guys that were in front of me as well. I dropped the package off at 5PM and by 7PM it departed the store and USPS was in possession of the item.It seems they are improving their business but the only con that remains is that it's cash only. Otherwise they were good to me.”

2.6 Average5 Reviews

“I walked in on the Saturday before Christmas expecting to find the usual grumpy, long-lines, poor service that we have all come to hate about USPS. My mail- including my Christmas packages- had gone missing and were never delivered. I expected to be told to fill out some forms and that my packages were lost. Instead, I found Joe, the manager. Not only did Joe find my 4!! Packages but he figured out why I hadn't been receiving mail for weeks. He did it all with a smile and calm demeanor. It took about 15-20 minutes to figure everything out and there was no attitude, eye rolling, or general dismissiveness we usually see at USPS. I am grateful for that and for for Joe this Christmas. Thanks Joe!”

2.6 Average5 Reviews

“Love this post office! Staff is always courteous, patient, and friendly. Yes, sometimes the lines are long, especially around holidays and lunch times, but it gives you time to chat to other people waiting in line with you. I’ve been to other post offices in the Springfield area and always come back here.”

2.4 Poor8 Reviews

“I admit, I was terrified when my package from St. Louis to Seattle somehow ended up on the opposite coast in Massachusetts. I was even more upset when I read the reviews for this distribution center. Fortunately for me, they redirected my package to its proper direction in a timely matter. I had no conversation with them, because I didn't need to. They handled it. I appreciate that alot. So, if your package ends up here, give them a lil time and patience. It may arrive later than expected, but it will arrive.”

2.2 Poor10 Reviews

“Stopped by to mail a package, as I often do! I love this neighborhood post office, and I think its severely underfunded for the need it serves in the community. I love seeing the familiar face at the counter when I stop by!”

1.7 Poor3 Reviews

“I went in to look for service, there were three people before me. Very attentive, optimal and fast service. If you go on pay days you have to wait longer but no more than 20 minutes in line.”

1.8 Poor5 Reviews

“Our agent was super patient with us as we were going through a pretty stressful process. Very patient, kind, empathic. Rosa went way above her duties for us. It was a pleasure to deal with her and Nate.Be kind to your postal workers. They deserve it.Highly recommended.”

1.9 Poor13 Reviews

“As a truck driver, I can't complain... they won't take you more than an hour before your appointment, but I went back 1 hour earlier and I was out in less than an hour... so it seems that they can be efficient too. Good luck to all fellow drivers, hopefully they will experience the same, or better!”

1.2 Poor21 Reviews

“Have been heavily dependent on this NDC for many important documents this year. Always transferred and delivered on time or even earlier than I thought. I want to give some shoutout to those hardworking staff. Thank you.”

1.4 Poor56 Reviews

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