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9AM - 4PM
1 Campus Center Way, Amherst
Credit Unions
“I've been with Freedom a couple of years and they're always pleasant to deal with. Not a huge fan of the phone customer service who were not helpful during a series of unfortunate transactions resulting in over $100 in fees. I did go to the Northampton branch in person instead where the manager overheard me speaking with a teller to try and sort it out. She immediately waived all of the fees for me and I left very happy as I was not expecting that positive of an outcome! The people in the branch are friendly, flexible and helpful. Will definitely be back.”
“The UMassFive College Federal Credit Union has always employed people who've been professional, courteous and knowledgeable. It has been such a pleasure to do business with each and every person with whom I've come into contact and done financial transactions. I've walked out of there thinking I'd like some way to acknowledge that, and, this is it. I would give them 5 stars, they are the BEST.”
“The people there are very nice, accommodating, helpful, the office is inviting and they listen to any problem you have then try to come up with a solution, I have been with them for years, They are strict on the loans they make, only make loans that are safe for all who do business with them and that is a good thing because you know your money is safe in their bank, this is not your everyday conglomerate bank, it is a bank you want to do business with”
“Terrific people! I was buying out my wife's lease on her 2018 Subaru Forester. Having never done this before I needed advice and help along the way. I called Subaru financing first. I asked them what the best rate was I could get in this vehicle.? They said 5 percent. I had a very high score on my credit I asked this is the best rate I can get? The answer was yes. I then contacted my bank where I have been doing business for at least 25 years. They said they don't really get involved in car loans. Then I went home and got onto the PNCU website. I'm looking at rates for used vehicles. Thinking that I might not be reading their information correctly I called the Granby office. They transferred me to Sandy. I explained what I was trying to do. She said I was reading their rates correctly and that she could help. The rest is history. I have been recommending ever since. I will be using them again. Great job”
9AM - 5PM
200 Westgate Center Dr, Hadley
Credit Unions
“This is the best Credit Union to hold a financial relationship with!! Caring, dedicated staff making banking a joy. A strong positive difference has been made in my financial well being since joining the back in early 2010s. Happy member from day one. I can NOT praise them enough for providing consistent peace of mind and convenience and care over the years. Valuable and insightful. Thank you UMassFive FCU!!!!!!”
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“Excellent service and friendly as always! I actually come to you folks before I go to my primary bank. Even though I got lost in that mini city called UMass, and was late for my appointment, they took me in and we shared a laugh about it. I can't thank you folks enough.”