9AM - 1PM 2 - 4PM
1 Campus Center Way, Amherst
Banks
“Had to get some documents notarized and obtain a Medallion Signature stamp, and it is so awesome that Umass5 offers these services for free without fuss or fanfare. It was easy to make an appointment and was duly informed of identification necessary to make transaction go smoothly. Angel was efficient, kind and made the process a breeze. Thank you!!!”
“Pat (general manager) is treasure! Super helpful. Bank is good overall otherwise, but Pat solves and helps with any and all complicated situations. Did I mention Pat is amazing?”
“I have always had good experiences at the Amherst office. Everyone is friendly and helpful I completely trust their ability to help me with whatever business I need to conduct. I love recognizing people and them recognizing me. One of the many advantages I see in banking locally.”
“My business and family has been banking with Florence for six years and they are everything I would hope for in a local bank. Customer satisfaction really matters to them, the app is great, and there are never long lines or wait times.”
9AM - 6PM
243 Triangle St, Amherst
Banks
“The new branch manager here, Michelle, is amazing!!! She helped me open an account, answered all of my questions, and she did a great job explaining to me everything I needed to know for my checking, savings, and credit card options. Very welcoming environment in this branch now! Glad I came out to open my first account with TD here.”
“I visited the branch today to apply for a credit card and initially several specialists were unable to assist due to a system issue during data entry.
Vladimir stepped in and demonstrated exceptional persistence, problem-solving skills, and professionalism. He took the time to understand the issue, found an effective workaround, and handled my application efficiently and smoothly.
I truly appreciate his dedication and customer-focused approach. Thanks to his effort, what could have been a frustrating experience turned into a very positive one.
Wishing Vladimir continued success and all the best in his work. Highly recommended.”
“I’ve done several mortgages with PeoplesBank and they’ve been consistently incredible- always the best rates, super easy to work with, and a very fast mortgage process every time. Guli, my recent loan officer, has an absolute pleasure to work with and makes everything straightforward and stress-free. Couldn’t recommend them more.”