43 River Road, Andover MA 01810
“Koopman is my go to for all my home renovation tools, equipment & materials procurement. From the front desk to the back office I have had nothing but first class service.”
446 Boston Rd, Billerica MA 01821
“Service Like Nowhere Else: I needed a part for my obsolete Weber grill that belonged to my late father in law. Kevin Button located the obsolete part for me and even explained exactly how to install it properly. Installed right and the grill fires like a champ! Customer for over 40 years-but Kevin did not know that. He was just doing what they all do there-treating every customer like they are important. Thank you, O’Connor’s!”
233 Lincoln Ave, Haverhill MA 01830
“I have been going to the Aubuchon in Haverhill for 25 years. I have known Tom the manager for that entire time. Tom and his team have been instrumental in helping me grow my construction business for the past 25 years. They always go above and beyond to help me with my needs and I can’t thank them enough for their ongoing support. It all starts with Tom who has been a constant since I first started going there in 1999. The fact that the store is only ten minutes from my house and open 7 days a week has been a blessing for me. Thanks for everything Tom and all the employees that he has trained over the years.”
1777 Main St, Tewksbury MA 01876
“John was incredibly kind, patient, and helpful throughout the entire process of finding the right paint color for my home. He took the time to help me transition from Swiss Coffee to a new color and never made me feel rushed while I compared samples and asked a million questions. His knowledge, professionalism, and genuine willingness to help made the experience so much easier and less overwhelming. Truly outstanding customer service. Aubuchon is lucky to have him!”
356 S Broadway, Salem NH 03079
“It is a Harbor Freight, mostly cheap Chinese tools but they do have a handful of solid well designed offerings. prices are always much lower than comparable item from another store. As for this specific location, the staff is always pleasant and knowledgeable and willing to help find things or answer questions.”
262 Main St, Wilmington MA 01887
“I no longer go to one of the big box stores when I need something quickly around the house…this neighborhood hardware store reminds me of going to the hardware store with my father as a kid: it always has what you need and someone bends over backwards to help you—always with a smile on his/her face.”
290 S Broadway Ste 3A, Salem NH 03079
“I went in today to do some homework on a router table setup, and ended up walking out with a solution that looks to completely fit my needs. Moira was super helpful and knowledgeable, answering all my questions and helped me put together a setup that should work perfectly.”
133 Winter St, Haverhill MA 01830
“I love this hardware store ! The workers are so helpful and pleasant. They have things that are hard to find. The workers explain any thing you question them about. Im a senior widow so its a great store for me.”
136 Main St, North Andover MA 01845
“Found this place while seeking Iocal businesses last year. Went for yard bags, noticed all the repair services they offer. Screens, vacuums, knife sharpening, lamps. Brought in an on again, off again lamp and the gentleman saw right away what was causing the problem. And the base needed some tightening. $15 (yes, that's fifteen) and a few days later, that lamp is like new! Great place, great people.”
208 S Main St, Middleton MA 01949
“Employees are very helpful & concerned... that you get product/item for your needs...great Customer Service...seems like they are well stocked...good size store ...seems neat, clean, and organized. Overall, a warm good experience!”
291 S Broadway Suite 10, Salem NH 03079
“If you are a carpenter finish or framer you probably already know about this place. If, not I'd advise you to check it out you'll be pleasantly surprised by the large selection and array all things carpentry :)”
179 S Broadway, Lawrence MA 01843
“So sad that we JUST discovered this gem only to find out they are closing in a few weeks. Heartbreaking because it is a beautiful, local store full of everything you’d need and want to beautify your lawn, garden. Grow vegetable, home repairs and much more.”
50 Peters St, North Andover MA 01845
“After every trip I make to the Ace Hardware store located in North Andover, MA, I leave the store singing their jingle: “Ace Hardware is the place with the helpful, hardware folks”! I have shopped at the store for over 30 years, and I always find their employees invaluable, knowledgeable and courteous! A shout-out of gratitude to Ben T. who made my most recent shopping trip another great experience!!”
647 Andover Street, Lawrence MA 01843
“INCREDIBLE experience here today. Every volunteer was so nice and helpful. We found so many great items for great deals and the team helped us load them into the car. I could not recommend this place enough. Thank you to Jim and everyone else!!!”
17 Northwestern Dr, Salem NH 03079
“Russ and Mike gave me incredible service - it was like going back in time 50 years when people really cared about their customers. I would highly recommend these guys for all your gas needs - very respectful gentlemen!”
215 Market Street, Lawrence MA 01843
“I contacted Jackson Lumber to inquire about a service and was immediately helped by Chris, who set me up with a contractor to assist with my repair need. The person I was referred to was responsive and serviced my Anderson French door same day. In today's environment, it's rare to get exemplary service, Jackson delivered!! I couldn't be more grateful for the expedited and quality service I received. I credit the Torrisi family work ethic and am grateful for family-owned local businesses!”
270 Cambridge Street Suite 3A, Burlington MA 01803
“Claudia is an absolute expert and a joy and helped us pick all the right colors and basically transform our renovation strategy. An amazing perk of this location. Thank you”
110 Main St, North Reading MA 01864
“Excellent service. So much better service with propane tank refills. Much cheaper than u haul. Excellent service with ace rewards. They know what they're doing. Highly recommend them.”
164 Chestnut St, North Reading MA 01864
“Just had the pleasure of meeting with Kim in the North Reading store with questions regarding my new front door that I am about to order. She was so kind and patient and answered every question I had - even addressed things I wasn’t aware. She’s focused on the customer and has years of knowledge to boot. Just a wonderful and unexpected experience. Bravo 🤩 And thank you Kim!”
97 Hale St, Haverhill MA 01830
“I needed a custom metal piece fabricated and this shop took care of it. The owner handled my request himself. He did a good job, was reasonably prompt, and fairly priced. The guy has a great snappy brass tax professional attitude. thumbs up”
72 Pleasant Valley St, Methuen MA 01844
“Absolutely love this store! The staff is super helpful, and I always find exactly what I need for my DIY projects. Plus, the selection is amazing—definitely my go-to spot for home improvement!”
85 Main Street, Tewksbury MA 01876
“The place was clean. The staff were friendly. But they had a hard time telling us where to find irrigation repair parts. Went through four employees before we got good directions.”
289 S Broadway, Salem NH 03079
“I had such a great experience at the Salem, NH Home Depot and wanted to recognize two employees who really stood out. I accidentally left my ID at the checkout while Connor was helping so many customers and seemed to be the only employee covering all of the checkout registers. After I left, I called the store twice to see if my ID had been found, but no one was able to locate it. Connor had actually kept it safe for me and went above and beyond by finding me on social media and reaching out to let me know he had it. He saved me such a headache! When I went back to the store, he saw me walk in and immediately gave me my ID back. It was incredibly kind of him. I also want to recognize Alejandro in the Paint Department. He helped make my AI dream bathroom idea come to life! He helped me choose the perfect paint color, gave me his opinion, and was so knowledgeable, friendly, and helpful throughout the whole process. Connor and Alejandro both provided amazing customer service and absolutely deserve recognition… and a raise! 😊”
98 Lindberg Avenue, Methuen MA 01844
“The lighting at FW Webb is beautiful! Mary Ann was very helpful and has great taste and flair! We have additional lighting needed, and I will be back to see her and FW Webb!”
60 Walkers Brook Drive, Reading MA 01867
“Writing this review to give a huge shoutout to Matt in the paint department. He is always so nice and so professional and super helpful! Even when it’s super busy day he never looks or acts flustered and patiently answers your questions. He deserves a raise!! Thanks Matt!”
2 Everett Farmer Rd, Billerica MA 01821
“This is a well thought out liquor store . It's fully stocked with a large assortment of liquors , wines , beer , champagne , at a reasonable price . They also carry high end liquors , a bottle return , and state lottery . It's always very clean the staff are friendly and the stores always organized .”
1 Plank St, Billerica MA 01821
“I have been visiting this location for several years as of today never had one single delay issue bump in the road. People are pleasant, Fast organize. So thank you for everything you've done for me.”
541 S Broadway, Salem NH 03079
“The customer service provided was exceptional. The sales associate promptly greeted me upon my arrival at the center, assisted me with my purchase, and comprehensively addressed all of my inquiries.”
85 Main St, Tewksbury MA 01876
“Ask for kasey in doors and windows for special orders. Working with kasey is truly a wonderful experience. She genuinely knows her stuff and takes the time to explain everything clearly and patiently.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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