East Cambridge Savings Bank is a great and friendly place to do banking. Customers describe it as their go-to location with excellent employees. The staff are consistently kind, cheerful, courteous, and prompt. They are knowledgeable and skilled, providing expert service for banking needs, CDs, debit cards, HELOCs, and internet issues. Employees are always willing to go above and beyond, simplify things, and go the extra mile to help. Multiple branches receive praise for their service, with tellers and managers noted for being helpful. The bank also offers the convenience of a drive-through.
