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8:30AM - 6PM
864 Massachusetts Ave, Arlington
Banks
9AM - 6PM
1201 Massachusetts Ave, Arlington
Banks
“I came into this branch initially because of a great CD rate offering.
Cindy Reyna was very helpful & kind & made the process painless. Since then, Cindy has also guided me to open a checking account & a savings account, also with fantastic interest rates. She goes above & beyond & is always quick to get back to me with a request.
Leader seems to have the best local rates on both CD's & savings accounts. They are my favorite local bank!”
8:30AM - 6PM
141 Massachusetts Ave, Arlington
Banks
“Wonderful service at the East Arlington Branch . Eduard , Melanie, Manjit were amazingly helpful with my service requests . Went out of their way to help me . Glad to be a customer . Service like theirs is not the usual. It’s above and beyond. Thank you all !”
“Every time I go into
The Arlington branch ,Nicki Bekele always greets me with a smile and knows me by name she handles all my transactions with simplicity and efficiency.. she’s one of my favorites
Always takes the time to let me know about new banking benefits that I might want to take advantage of … just a great asset to the East Cambridge Savings Bank team
Thank you Nicki..
Brian Clarke”
8:30AM - 6PM
180 Massachusetts Ave, Arlington
Banks
“My husband and I had an incredible experience working with Steve Friree at Leader Bank. As first time home buyers in a chaotic market, we were understandably stressed and overwhelmed going into the process. Steve's calm demeanor and willingness to answer any and all questions were hugely appreciated! We often found ourselves in competitive bidding wars and even our closing hit a little snag outside of our control, but Steve kept us on track and was extremely flexible, helping us sort out all of these complex situations. We would strongly recommend choosing Steve and Leader Bank as your lender!”
“At first, I was daunted to open a checking and savings account for my small business, but Lola was very friendly and made the experience of opening these accounts fast and easy. Highly recommend working with her and others at the East Arlington branch of the bank - thank you Lola!”
8:30AM - 6PM
175 Broadway, Arlington
Banks
“Staff are super friendly and helpful have been banking here for well over 14 years . Would recommend to anyone in the area , the drive in is a plus and they have a tie in mobile app thats super helpful”
“It is a very great bank. There is excellent customer service in addition to a coin counter. They offer many account types such as student chequing, basic savings and certificates of deposit. There is air conditioning so the place is always at the optimal temperature inside.”
“Very good Location Opened Business Account there John Oliver and Others are always helpful..We as a family transfer our personal checking and savings accounts there”
“Great mortgage experience. Good advice. They even held a potentially suspicious transaction for me until checking with me by phone whether it was legit. Decent interest rates. I’ve banked there more than 20 years, and every interaction has been positive.”
“This branch is fantastic! I have been given great service every time I go in and with no push salesmanship. If you are a Citizens customer this is the branch to go to!”
“I had to go in the bank today because I was unable to access my online account, which is already stressful. Along with the other stresses of life here was another one that I thought would be pretty simple to fix. The two people that could help were busy, and I had no problem sitting and waiting. The assistant manager that helped me didn't seem to understand what my concern was or thats how I felt still having trouble logging into my account and certainly showed me that she was having none of trying to be kind or empathetic to me.
Maybe if there were thousands of dollars in my account I would have been treated differently?
This is where I put my money. These are the people that I trust. I came in there stressed but more sad and worried and I left really angry. And I will be closing my account with them because this just shows me who I'm dealing with at this bank. I ended up leaving before the business was finished because why bother when you're dealing with someone like that. Everyone else there has been so nice and helpful over the years so it really stinks that this is the bad taste that will be left in my mouth which will now have me using another bank.
** update I have been in there ever since and have been welcomed warmly and had no issues so hopefully it was just a bad day for all and I'm hoping that it stays this way with the positive experiences I've had going in there.”
“I hope you will keep improving your services gud behavior and respect towards your valuable customers even the major responsible person of the branch. After writing bad reviews I got some responsible response. Thankyou so much MARCELO ALVARADO for helping I appreciate your favor.....”
9AM - 5PM
655 Massachusetts Ave, Arlington
Banks
“I want to sincerely thank Antonieta Tavares for the outstanding support she provided me at Bank of America on Aug 20th. I came in because I was unable to log in to my online banking account for an unknown reason. The issue turned out to be quite complicated, but Antonieta was patient, thorough, and determined to help me.
She personally made 5 different calls to the online banking departments, carefully walking through each step to identify and fix the problem. What impressed me most was her dedication: although the financial center was scheduled to close at 5 p.m., Antonieta stayed an extra 30 minutes past closing to make sure my issue was fully resolved that same day, so I wouldn’t have to come back again.
Thanks to her persistence and genuine care, my problem was completely fixed on that day. Antonieta went above and beyond, and I am truly grateful for her professionalism, kindness, and commitment to helping customers.Thank you Antonieta!”
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“Leader has made financing a mortgage incredibly seamless. They're a well-oiled machine! They helped me refinance and made the whole process the easiest I've ever experienced. Thanks Leader!”