Mirak Automotive Group offers a generally positive experience with attentive staff and quality services. Customers appreciate the helpfulness and kindness of team members, from sales to service. Several reviews highlight the process of purchasing vehicles, including a used Prius and an electric Kona, as smooth and fair, with cars reconditioned to look and run like new. The collision center also receives praise for its efficient, knowledgeable, and friendly staff, delivering excellent repairs and communication. Additionally, the detailing service makes cars look brand new, earning high recommendations. However, the dealership's facilities are noted as outdated and in need of updates, including poor parking and a lack of amenities. Some customers suggest the business could benefit from a rebuild or facelift, better desks, and improved amenities to match the positive service experience. Overall, Mirak Automotive Group is valued for its family-run approach, honest negotiations, and quality work, making it a recommended choice for car buying, service, and repairs despite the need for a more modern atmosphere.
