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“I went in to see Gina for a few questions. She was helpful, explaining everything easily. She was professional and open to all my questions. She made me feel like a partner, not just another customer. I ended up opening an account on the spot because of her openness and attitude. Thank you Gina!”
“I visited the Leominster branch with my father and Shadrack M and Ana C.went above and beyond to help us with documentation he needed for his veteran’s benefits. They were kind and professional and did a wonderful job explaining different processes to us.”
“GFA branch in South Gardner is absolutely fantastic!
Gina helped me , spending close to an hour- and was so kind and professional. She is just wonderful and I highly recommend this bank!”
“A truly welcoming professional Bank that has been an absolute pleasure doing business with. Zero complaints. I use to be a part of the cities local back for over 50 years. The past 10 years has been a terrible experience. Not just attitudes, wait times when I'm the only one making a small transaction. I've been with Enterprise Bank over a year and they go out of there way for everyone. I never thought I would write a review for a bank. The branch manager at the John fitch office is amazing as are all the staff. I would give 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thank you! Gene”
8:30AM - 6PM
65 North St, Fitchburg
Banks
“Webster’s is like “Cheers!” The moment you walk in they greet you and go out of their way to help you . My entire family have accounts here.My husband and I have had accounts here for over 40 years. We are happy they are part of our community. Hal & Mary Dennen”
8:30AM - 4PM
6 City Hall Ave, Gardner
Banks
“When we moved to Gardner from the Boston area in the late 1960s, this is the bank my parents chose. By the time I reached high school I was employed there before graduating. It then became my first bank and eventually after moving to Worcester and getting a new bank, I moved back to Gardner and it has been my bank ever since. They are one of only a few banks not gobbled up by conglomerates. In a time of eroded Trust in nearly all systems, I trust Fidelity.”
8:30AM - 6PM
90 Pearson Blvd, Gardner
Banks
“Staff at TD bank Gardner MA Branch are courteous and always happy to help. I moved from Brooklyn to Gardner and found a world apart difference in the level of service. Two thumbs to the whole team and I am glad I am banking with TD for a wonderful banking experience .”
“LOVE this branch! PLUS a manager handled a tricky ROTH bi-institutional conversion with a follow-up phone call SAME DAY. I picked up paperwork prepped for me to sign when on a very tight Saturday schedule.”
8:30AM - 4:30PM
780 Main St, Fitchburg
Banks
“Looking for the best FOREX & STOCK Account Manager? Then I've brought you to all good news that Sherry Sherry is the Best FOREX, STOCK, BINARY OPTION & IQ OPTION online Trader, who can turn $500 into $6,500 in just 4days.... Ever since she started trading for me, I have never had any reason to regret my knowing her... contact her now”
8:30AM - 4PM
130 Whalon St, Fitchburg
Banks
“I was changing banks and consolidating accts. I was sick of old bank and fees. They had many choices and very helpful. I have other accts here, and other places. The only reason I didn't give 5 stars is because I wish hours were longer on a few days.”
9AM - 6PM
564 Turnpike Rd, New Ipswich
Banks
9AM - 6PM
367 Summer St, Fitchburg
Banks
“I worked with Rebecca Mendes yesterday-Monday morning and wow...She was amazing. Not only did she provide service with a smile, she was kind and professional. Hard to find great customer service these days...Rebecca provides it very well. Keep it up!”
8:30AM - 4PM
196 Timpany Blvd, Gardner
Banks
“I've been a member of Athol Savings Bank for years and I'm glad that had decided to switch from the bank I was using and join Athol Savings Bank. I've never had a problem with them everyone who works there is professional, courteous, and helpful, they will not hesitate to help you with any of your financial needs and answer your questions. They have been around since 1867 and this bank has proven itself to be the kind of bank that is able to handle any financial situation a larger corporation bank does, but unlike a larger corporation bank they treat you as a person not just as a faceless numbers of a banking account. And just as they're logo states Athol Savings Bank is "Proud of the past, Focused on the Future," and they should be proud of they're past that became the stepping stones of the secured financial institute they are now. And based on the excellent banking service they provide you can count on with them. You know they are definitely focused on you have a good understanding of what you need for your future banking needs.”
9AM - 6PM
171 Main St, Gardner
Banks
“Real humans are back! And while I had the good fortune to be working with the very competent, friendly, respectful, and knowledgeable male teller, his female coworker was just as delightful. I went into the branch stressed about the laundry list of things I needed to get done and left literally smiling, amazed at how easy and efficient the whole process was. I expected to have a hassle, based on my last non-human visit to the Gardner branch, but was very pleasantly surprised! I hear you, everyone fed up by the lack of humans in the branch. But THEY’RE BAAAAACK!!”
8:30AM - 4PM
300 Bemis Rd, Fitchburg
Banks
“I had a bit of credit fraud on my debit card Devon of the Parkhill branch and Brian of the Main branch were very helpful on resolving my issues and I appreciate it from both of them. Thank you, John.”
“Very disappointed! The employees seem to not care about any situation that’s going on. Let’s start: I called in to asked for a deferment payment on a loan based on unexpected moving expense. I been with workers credit union for over one year now and by far the worst bank to finance with. I never had a late payment and always paid on time for the last year. I went ahead and asked for an extension for only one payment for the first time “me thinking they will approve it since I been good to them and made all of my previous payments on time”. They mention they defer payments once you been with them for over one year, but that’s NOT true. You will go to hell if you ever need to request an extension with these people! They will ask for so much things that other financial institutions don’t even ask for such as: bank statements, letter for reason, notice to quit lease (which I provided), receipts of recent purchases that you made, new household lease information. The sad part is that you give them all of the tools they need to approve you, but yet they tell you..DENIED and there is nothing they can do. I will continue making the payments and extra payments now to pay it off faster.UPDATE:I let my frustration get to me at first. I spoke to Rosa on the phone and we came into a mutual agreement. Rosa called regarding my disappointment I had with the payment department and she was professional, friendly, understanding, and helpful in every way possible. Rosa listened and understood my situation and the reason why I was frustrated with the payment department. Rosa work it out with me and even though I made my payment for the month I was requesting a deferral for, she offered me two deferral payments. Even though I needed one deferral payment, she went out her way and provided more than the help I needed.I really appreciate her help and glad to say that myself and workers credit union came to a mutual agreement that benefit us both. Thank you Ross for being understanding and helpful!”
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“I went into GFA to cash some savings bonds. Becky and Shayla were working behind the counter and were extremely helpful. They got right on it. They were both very personable and funny as well. Very happy to have them working at my local bank.”