Griff's Rubbish Removal

Hours: Griff's Rubbish Removal receives strongly contrasting reviews from its customers. Many clients report an awesome and amazing service, highly recommending the company. These positive experiences highlight fantastic, consistent service over several years, with quick replies and very accommodational staff. Customers praise the team for going above and beyond expectations, even during difficult conditions like a blizzard, with careful attention to details like neatly flipped buckets. The service itself is often described as decent, with specific appreciation for the crew who collects the trash. The process is noted for being prompt, with quotes provided right away and junk removed quickly. Multiple payment methods, including cash, Venmo, credit, and debit, are accepted. However, other reviews describe serious issues with the company's administration and ethics, calling them audacious and horrible. A significant complaint involves billing, as the company does not bill on a timely, exact monthly cycle, which led to confusion and a major miscommunication. One customer recounts being treated with hostility and unfair accusations of not wanting to pay when a payment card update was missed, a situation the customer felt was easily fixable. The office contact was described as incredibly rude and quickly hostile. Furthermore, a customer reported receiving a bill for services after quitting the company, labeling this as terrible ethics. These negative experiences led to strong warnings against using the company, despite previous satisfaction with the actual trash removal service.

1. Athol, Massachusetts