Rumford Pet Express is a welcoming and friendly pet store known for its knowledgeable staff and excellent customer service. Customers appreciate the helpful employees who are always ready to offer suggestions and share their personal experiences with products. The staff's friendliness and expertise create a positive shopping experience, whether selecting pet food, toys, or other supplies. Many reviewers highlight the store’s great selection and high-quality items, with some noting that the prices are slightly higher but justified by the superior service. The store also features helpful reward programs and convenient online ordering. Customers often mention specific staff members, praising their kindness and helpfulness, which makes repeat visits enjoyable. The store’s commitment to small business values and personalized service earns strong loyalty from shoppers. Overall, Rumford Pet Express is highly recommended for its friendly atmosphere, knowledgeable team, and wide range of pet products, making it a favorite spot for pet owners seeking quality and great customer care.
Staff is always so welcoming and knowledgeable. And always helpful went looking for suggestions with products. Cannot go wrong. I normally go to the Is north attleboro location.
December 2023
I absolutely LOVE Rumford Pet. All of the employees are very friendly, their reward programs are very helpful, and the online ordering is spot on. Combine all of those things with it being a small business, and you've got a winner. I highly recommend.
May 2023
Their staff is so knowledgeable about their dog food and answers to any of my questions. They’re prices may be a little higher but you get the best customer service!!
