Rumford Pet Express is a welcoming and friendly pet store known for its knowledgeable staff and excellent customer service. Customers appreciate the helpful employees who are always ready to offer suggestions and share their personal experiences with products. The staff's friendliness and expertise create a positive shopping experience, whether selecting pet food, toys, or other supplies. Many reviewers highlight the store’s great selection and high-quality items, with some noting that the prices are slightly higher but justified by the superior service. The store also features helpful reward programs and convenient online ordering. Customers often mention specific staff members, praising their kindness and helpfulness, which makes repeat visits enjoyable. The store’s commitment to small business values and personalized service earns strong loyalty from shoppers. Overall, Rumford Pet Express is highly recommended for its friendly atmosphere, knowledgeable team, and wide range of pet products, making it a favorite spot for pet owners seeking quality and great customer care.
Great place to take the dog for a bath. Private, clean, and well stocked rooms/tubs. Friendly and kind staff, respectful of my shy dog.
November 2025
They are very helpful knowledgeable and professional also friendly love them
March 2025
Better brands than the big box pet stores without breaking the bank. I was pleased with the wide range of dog food options made with clean ingredients.
