Diamond Auto Group is known for its exceptional customer service and professional staff, making the car-buying experience pleasant and stress-free. Customers frequently mention the helpfulness and expertise of the sales team, including Filipe, Kevin, and Rob, who go above and beyond to meet specific vehicle needs. Rob, in particular, is highlighted for his thorough knowledge of models and his genuine care in matching customers with the right car, providing a white-glove treatment throughout the entire process. Aimee is praised for her upbeat attitude and clear communication regarding service work, ensuring that customers understand the costs and tasks involved. The service department also receives commendations, especially from customers like Jim, who appreciated Matt Cunningham's proactive communication and efforts to expedite vehicle repairs, demonstrating a commitment to customer satisfaction. Overall, Diamond Auto Group stands out for its professionalism, attentive service, and dedication to making each customer feel valued. Whether it’s buying a new vehicle or getting service done, clients leave with positive experiences, making Diamond Auto Group a highly recommended choice for car buyers.
I walked into diamond about a month and a half ago looking for a very specific vehicle. Filipe (salesman) was more than happy to help. Between Filipe and Kevin (sales manager) they worked hard to find and get me the truck I wanted and I walked out a very happy customer!
September 2024
Aimee does an exceptional job! Always upbeat and knowledgeable, she ensures you understand the work being performed and cost associated. Diamond is fortunate to have her in their employ!
August 2024
Just bought my Buick on Saturday very friendly staff hector was amazing love my new vehicle ty hector for being so awesome
