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“I need to give the Auburn location 5 stars due to one employee in particular. Patty, at customer service, was so helpful in my situation regarding an online application made in error. I had called and she had told me to come down right away so we can take care of the issue I was having. I went down and within 15 minutes, all was settled. ;)
Pro tip: unfortunately, dealing with the Home Depot credit line was literally nearly impossible to get through via the telephone, so if you don’t want to waste time and be bounced around on the phones with literally no success, literally just go to the store. And someone like Patty will get it solved in minutes.”
“It's a chain hardware store. They have almost everything. Most of the customer service is pretty good, but there is always that one employee that is having a bad day.”
“I love this store. I can always find what I'm in need of. I love the new store upgrade, the pet department has really been beefed up! Staff are pretty nice.”
6:00 AM - 10:00 PM
533 Lincoln St, Worcester
Home Improvements
“This rating is for the staff that work at Lowes in Worcester, MA. The Lowes company need improvement when it comes to how they want managers to handle their third party deliveries. That said, the staff that works at the Worcester store are terrific. After we had been bumped from the appointed delivery day, Jeremiah not only came through with a solid delivery time (that required talking directly to the person making the delivery) but also substituted a better quality product for us when he noticed that one item was no longer in stock. Jeremiah also called me three hours after the delivery was supposed to be made just to make sure the job was completed and done well. Bravo, Jeremiah. Berenice, a clerk at the Pro Shop entrance, was extremely helpful directing me to were to go and who to speak with. She also noticed I was quite stressed, turned to me and asked, "Do you need a hug?" Her hug made me smile and helped turn my day around. Thank you Berenice!”
“Reliable spot for home improvement projects. You can find pretty much everything here, from tools to materials, all in one place.
The store is well stocked and organized, making it relatively easy to find what you need. Staff are generally helpful when you have specific questions.
Whether it’s a small fix or a bigger project, this location is a solid and convenient choice.”
“Bought a French door refrigerator the sale associate was great kind and friendly my refrigerator was delivered 2/22/26 the to gentlemen that delivered my refrigerator was awesome couldn't ask for better delivery guys thank you very much Lowe's sales associate and delivery men everything start to finish was awesome thank you again”
“I just went to the Tractor Supply on rt 146 in Millbury Worcester MA line, when I walked in in was met by the Cashier Woman Shannon, she was Awesome and Helped me out and Directed me to what I was looking for, she was very Helpful and she also knew what she was doing......looks like a dedicated worker, so make sure you take care of her”
“I went in the PLASTERERING isle Friday mid day ,was everything sheets stocked 10 feet hight 3/8 veneer board, all kinds of board ,the Worcester, home Depot carries imperial plaster & no other depo or Lowe's carries it”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Place is decent. Price OK. But be careful if one of the employees offer installation services. I purchased installation service from that person, they did the cabinets OK, but they have no clue with countertop, or anything else. I had to hire another company to install just the countertop, and finish the installation, a total nightmare.”