Home Improvements in Worcester, MA

“This rating is for the staff that work at Lowes in Worcester, MA. The Lowes company need improvement when it comes to how they want managers to handle their third party deliveries. That said, the staff that works at the Worcester store are terrific. After we had been bumped from the appointed delivery day, Jeremiah not only came through with a solid delivery time (that required talking directly to the person making the delivery) but also substituted a better quality product for us when he noticed that one item was no longer in stock. Jeremiah also called me three hours after the delivery was supposed to be made just to make sure the job was completed and done well. Bravo, Jeremiah. Berenice, a clerk at the Pro Shop entrance, was extremely helpful directing me to were to go and who to speak with. She also noticed I was quite stressed, turned to me and asked, "Do you need a hug?" Her hug made me smile and helped turn my day around. Thank you Berenice!”

“Had a new shower and toilet put in, came the day they said they would be there and done the next day. Pulled all necessary permits and sales guy Kevin was a pleasure to deal with!! All good”

“Im a contractor. HD is way better than lowes in worcester. I literally live 4 minutes from lowes & everytime I go there for just 1 or 2 things I always endup having to leave & drive 15 more minutes to home depot. So I have learned its always faster to drive the extra time straight to home depot 1rst.
Lowes only carrys sharkbite shutoff valves now? They also only carry grade D cedar shake shingles, not HD they still have everything I need. Aisles are organized, etc. Still love Home Depot at Goldstar blvrd worcester locations by far over the Lincoln st. Worcester location.
I gladly drive right by lowes another 15 minute drive to HD & it always saves me.time because there isles.& shelves are clean organized, they have what there online site says they do unlike lowes who has problems in all.these areas and more.
Lowes 30% of items on the shelves dont even have price tags, so.what Im supposed.to go track someone down everytime.I need a price.
You'd sell way more items by just putting the price tag on the item for sale. Most ppl won't waste there time.to.track down an associate to ask for.a price. Im assuming they teach you these things in biz management school???”

“Good supply store. They have a pretty broad selection of tools, hardware, supplies, and machines (lawn mowers, snow blowers, etc.). They also have a garden center where the plants are okay to good but the supplies are well stocked”