This Verizon store at 46 Auburn St. provides an exceptional in-person experience. Reviews consistently highlight its amazing, extraordinary, and above-and-beyond customer service. The staff is described as professional, extremely competent, patient, and friendly. Sales consultants answer questions thoroughly, help with phone purchases, trade-ins, switching services, activating new devices, and setting up plans without pressuring customers to buy unnecessary services or devices. They offer knowledgeable support for technical issues and overseas coverage needs. The team is praised for making complex transactions feel like a breeze and for providing a helpful, respectful environment. Overall, it is considered one of the better Verizon stores, with a crew that knows what real customer service means.
Anthony was AMAZING. I am technologically unversed and he went thru everything to help. He was professional, helpful and VERY personal. High marks to him!! Thank you!
April 2026
Cisco was very helpful and saved us a lot of money. Two new Pixel phones and wifi! Thank you Cisco
March 2026
Tony, at verizon in auburn was outstanding with his assistance with adding a line to my account. Great attitude Great guidance...thanks Tony
