Extra Space Storage on Rumford Ave in Auburndale offers a large selection of storage units, including climate controlled options, with features like electronic gate access, exceptional security, a covered loading bay, and wide drive aisles. The process to rent and access units is easy and straightforward. Reviews consistently highlight the facility's professionalism, cleanliness, and commitment to exceptional customer service. The staff is repeatedly described as very friendly, helpful, professional, and kind. They provide exceptional assistance, offer comprehensive information on pricing, guide customers through the rental process with patience and clarity, and go the extra mile to make the experience stress-free and manageable. The facility is noted as clean, organized, and secure, giving customers confidence. One noted issue is that the timed lights go off too quickly, posing a potential hazard. Overall, the staff's supportive and joyful demeanor makes the storage experience excellent.
