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September 2023 by Bill Comee IV
Outstanding customer service. Best experience I have had with the management of a storage facility.
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August 2023 by Kathryn V
The rental process was made super easy for me and I would recommend this location! I showed up a little before closing, but the employees were willing listen to and provide answers to all my questions and bring me to the unit so I could take a look at it. I never felt rushed and was shown nothing but kindness. Overall, I feel good about my choice to use this facility and would encourage others to check it out, too.
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August 2023 by Djay2369
I would like to thank Vanessa. It was a pleasure working with her to get my mother a unit. It was a plus that she is bilingual and speak Spanish. It was a great help for my mother and for Vanessa to give her all the information that she needed would definitely recommend coming down and speaking to Vanessa if you’re looking for a storage unit
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August 2023 by Valerie Taveras
I’ve had an amazing experience with Extra Space Storage. The units and surrounding area is very clean and very spacious. Kelly and Venessa were very friendly and attentive as I was making a decision on a unit. Overall a great facility with amazing Staff!
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August 2023 by Alexandra R. Pimentel
Great staff! Always clean and ready to go when needed. I love extra space storage! Where I know my stuff is secure.
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August 2023 by Robyn Arrambide
I’ve used this facility a few times for storing college student items between semesters and highly recommend them. Clean facility, easy access, great customer service.
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July 2023 by The Truth Teller
Kelly is so great to work with!! She's very friendly and helpful every time I need something.The company should be paying her more instead of buying up other companies like Life Storage which I read about back in April.If they invest in their staff, maybe they'd stay longer and do a better job like Kelly.
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July 2023 by Family J.
Kelly M. is very attentive to the property, always providing awesome customer service!!!! She has a great and welcoming smile, remembers who you are, and quickly responds to all questions, and checks in with you later to see all is good. The building is clean, air conditioned, and always has working elevators. We would definitely recommend this location!!
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July 2023 by Ryan Provencher
Very efficient and courteous during sign up. Great tour and clean grounds.
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June 2023 by Sarah McEachern
Excellent storage experience. Easy and safe in and out of secured unit. Storage facility was super clean and had equipment available to roll in belongings. Staff (Kelly) was friendly, knowledgeable and ready to help with whatever we needed. Smooth process opening and closing account.
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June 2023 by Learning With Stella
Kelly at the Auburndale, MA branch was everything I expected and more!She was professional, kind, patient and such a great listener.Thanks so much.
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June 2023 by Allison Collins
Second time renting here and wow, this place never ceases to amaze me. I am talking a little too glowingly about a storage unit but it’s because the people that work here too! Specifically, Kelly! Kelly went above and beyond to make my move out process painless. She was so on top of it.
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June 2023 by Bruce Travis
My son and I already had great experience with Extra Space at another location, and Kelly, our new site manager, maintained the excellent track record with smooth check-in, and a personal reminder phone call that was much needed during the stress of moving. Great service!
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June 2023 by Caroline Cafer
Received service from Alex and it was really great! Clean and organized location, will use it again! Thank you so much.
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May 2023 by Bianca Irizarry
This is the BEST storage I ever had!It is VERY CLEAN! The staff is extremely Helpful/friendly and answer your calls Right Away! Do Not look any further!